Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Bahi Ajman Palace Hotel
- “Food buffet, beach, room The food variety was very decent, drinks were included both in breakfast and dinner. Tasty food, mostly European food. all guests were familes with kids from Europe and Central Asia”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Grand Hyatt São Paulo
- “Very clean modern hotel. Exceptional breakfast. Staff were very friendly, especially Wesley at breakfast. Thank you Grand Hyatt!”
Canada

Huntingdon Hotel and Suites
- “The Huntington Hotel is very classy! The rooms are exceptional, the parking is convenient and safe, the staff is friendly and helpful and the breakfast was very very good. I would not hesitate to stay here again and recommend it highly.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Caesars Gardens Hotel & Spa - Adults Only
- “The whole place was stunning as soon as you walked in, especially the Gardens. Staff made you feel welcomed”
Indonesia

Praety Home Stay
- “Literally the best place we slept in Bali. It's in Ubud centre so you can go walk around and there are shops and restaurant. Also rental scooter places very close. The best thing is definitely the breakfast, fresh and express. I really recommend the pancakes ahah hindu style and very nice place, staff is friendly”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

EN HOTEL Ise
- “Very friendly staff. Delicious breakfast with a wide range japanese and european style.”
Malaysia

Mercu Summer Suites KLCC by TASRIFA
- “Very nice place. The bed was very comfortable”
Netherlands

Clayton Hotel Amsterdam American
- “Nespresso machine in room with capsules Amazing canal view Superb location 24 hour staff Huge room Fresh water bottle daily Excellent cleaning Lovely bed Functional fridge Lovely bar with cocktails And a really great breakfast in a lovely decor room.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Grand Diamond Suite Condominium
- “Penny, the owner, was very nice.”
Turkey

Hotel Mille Kaleiçi
- “The hotel, is a beautiful converted old house in the old town but in quiet area. We had a car and staff always assisted with parking making our stay easier. ARDA THANK YOU”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £218
NYX Hotel London Holborn by Leonardo Hotels
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Loved it all. Location was great, very close to Holburn underground and covet garden. Also lots of amenities close by. Travelled for my moms birthday and they gave us early check on and cupcakes and a card in her room. Loved the complimentary tea/coffe/water/pop. Was great touch. Rom was modern and rooftop patio and bar area was great.
- Negative section of review
  
  It was an executive king room but that isn’t exactly the same as in North America, so while it was perfectly fine we were hoping it was going to be a bit larger
Reviewed: 4 June 2024 Stayed in May 2024

Lori Canada
From £70
Spa Holiday Apartments
Bridlington, United Kingdom

Average review score: 8
- Positive section of review
  
  It was spacious plenty of room and great location the ower was lovely and seemed to want to help in everyway she can, it's a great location also dog friendly which was really good.
- Negative section of review
  
  I only have two down sides first one the double bed i couldn't sleep on it was to hard and some areas good of done with a clean.
Reviewed: 4 June 2024 Stayed in May 2024

Chris United Kingdom
From £157
Jucuzzi bath. Japanese toilet. Belfast City Centre.
Belfast, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Super comfortable and quite apartment, large living space and quality appliances, spa bath is a bonus! Gopopd loaction easy walk to both sides of the city.
- Negative section of review
  
  Had an automated light that kept coming on at night - owner advises how to turn it off so all good
Reviewed: 4 June 2024 Stayed in May 2024

Brett Australia
From £69
Mangreen Country House
Norwich, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Quiet. Interestingly old. Country surroundings. Good bath/shower room. Pleasant dining room for breakfast. Staff were excellent.
- Negative section of review
  
  The wifi was poor and appeared to have been shut down during the night.
Reviewed: 4 June 2024 Stayed in June 2024

Terry United Kingdom
From £50
The Aston Inn
Birmingham, United Kingdom

Average review score: 7.4
- Positive section of review
  
  They didn't serve us breakfast. They didn't even ask us. But we requested coffee, and we were served coffee.
- Negative section of review
  
  They asked us to deposit £50 as a security payment against damages. I have never had to do that in a hotel.
Reviewed: 4 June 2024 Stayed in June 2024

Maks United Kingdom
From £69
Durley Dean
Bournemouth, United Kingdom

Average review score: 7.1
- Positive section of review
  
  The family room we had was clean, modern and very spacious with a great breakfast to start the day
- Negative section of review
  
  Nothing, everything was great and as expected
Reviewed: 4 June 2024 Stayed in May 2024

Stuart New Zealand
From £172
Native Kings Wardrobe
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  very spacious, great value, great location, well equipped and stylish
- Negative section of review
  
  Shower drain was slow to drain so water pooled but this was minor inconvenience. very happy overall
Reviewed: 4 June 2024 Stayed in June 2024

Shari Ireland
From £83
The County
Newton Aycliffe, United Kingdom

Average review score: 9.2
- Positive section of review
  
  It was clean and new .
- Negative section of review
  
  Very noisy , right on main road. Flat /room 1 Chef wouldn’t do breakfast next morning . Apparently not worth it for low occupancy .
Reviewed: 4 June 2024 Stayed in June 2024

Paul United Kingdom
From £45
Savoy B&B
Weston-super-Mare, United Kingdom

Average review score: 6.8
- Positive section of review
  
  Location, service
Reviewed: 4 June 2024 Stayed in June 2024

Brogan United Kingdom
From £50
The Exchange Hotel
Brigg, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Central location
- Negative section of review
  
  Having stayed here many times before , each visit becomes less enjoyable each time
Reviewed: 4 June 2024 Stayed in June 2024

Cameron United Kingdom