1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was reasonable but the table was wobbly and had beer mats under one of the legs. Spa was nice and reception staff very friendly and helpful
Negative section of review
Paid £60 for upgrade to sea view but view was obscured by large pillars and you cannot open the French doors to the balcony. Bedroom looked like it needed a makeover.
Positive section of review
Location was ok for an overnight stay, but is a bit out of the way for a longer stay. Room was pleasant
Negative section of review
Booking the jacuzzi would be a bit hit and miss. first come first served, not that it bothered us as the weather was awful, but we would have been unable to use it had we wanted to as one group had booked it for the whole evening/ Breakfast very uninspiring, just cereal and bread products. Also dining room is too small for the amount of guests, felt very claustrophobic
Positive section of review
Very convenient to everywhere in Oxford. Although close to the station very quiet at night.
Positive section of review
Great location, rooms clean and tidy, food options were good for breakfast and evening
Positive section of review
Great location ,friendly staff accommodation very comfortable
Negative section of review
Nil
Positive section of review
A lovely room and very clean. Staff were very friendly.
Positive section of review
Good price nice staff good breakfast
Negative section of review
Very outdated it needs a refurbishment but it does the job Very small rv
Positive section of review
NOTHING, as I could not stay!
Negative section of review
This is one of the worst experience I ever had a booking with Booking.com. For some reason, I did not stay in the hotel and I could not cancel as somehow I thought I canceled all my bookings. That's my bad. I understand! What is worst is that the hotel has charged all the three days stay. Usually, the first day stay is charged. More importantly, I could have cancelled if there were any notification of the stay from booking.com. I have been trying to contact the property but with no success. At least, I should get an invoice? This is certainly an exploitation of 'such' app services. The burden is passed to the vendor and user.
Positive section of review
Nothing really
Negative section of review
Far too expensive and for a Hilton very basic, not impressed at all
Positive section of review
Everything
Negative section of review
Nothing