1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good parking facilities. Staff were very welcoming and friendly. Waiting staff attentative at breakfast and dinner. Plenty of choice in the continental breakfast. Dinner menu was varied and tasty. Good selection of drinks. Accomodation was well presented. Bed comfy, slept well.
Negative section of review
A bit of updating needed. Cutlery had seen better days, was old and tarnished. Tired looking furniture in room. Areas of carpet leading to rooms were threadbare. Plug in sink in en-suite was discoloured with rust. Old yale locks on heavy fire doors to rooms made for noisy shutting. Hair and body wash was oppsite side in bath to the shower which made for precarious walking to get washed. Signal for wifi was hit and miss.
Positive section of review
Nice, clean, mostly quiet room. Good facilities in a convenient location with a bit of distance from the city centre. I had a long room at the back with a nice garden/ park view. The old terrace house is nicely converted inside at this reasonably priced self service hotel.
Negative section of review
The first night my neighbours kept letting the doors bang and seemed to keep going to the shared bathroom/ kitchen. They are fire doors so the bangs are loud. The next couple of nights were nice and quiet with more considerate guests moving in.
Positive section of review
Great location, easy to get to from airport as tram stop just outside the door, shopping centre, tesco express and plenty of eating out options nearby. Hotel clean, breakfast included, spacious room, good powerful shower and comfy beds. Luggage storage
Negative section of review
Breakfast was the same every morning, lacking bit of options/variety. No face cloths in room had to request them which is a nuisance for something that's normally provided in a hotel, aircon wasn't working v well, some instructions in room or info at check in would be helpful.
Umberleigh Bridge, United Kingdom
Positive section of review
The on site facilities and superb flexibility of the staff. It really seemed that nothing was too much trouble. Breakfast was excellent and the view incredible. Beds were so comfy.
Negative section of review
Room was hot overnight - air conditioning cld help.
Positive section of review
High quality accommodation. Very comfortable bed. Great bathroom. Hosts were very helpful and friendly. We would definitely stay here again.
Positive section of review
Excellent contribution by Stuart(or Stewart) the concierge who was very helpful. Clara particularly wanted me to mention him
Negative section of review
Being charged for breakfast which I had paid in advance. Fortunately I spotted it and the charge was removed from the bill.
North Fambridge, United Kingdom
Positive section of review
The friendliest staff really beautiful place food was lovely the room was amazing and really can’t fault it at all.
Negative section of review
Nothing
Positive section of review
Dog friendly. We all had a lovely time .would definitely go back again
Negative section of review
Great for dog secure enclosure
Positive section of review
Clean, friendly staff
Positive section of review
The best hotel in Uk
Negative section of review
Service staff accommodation amazing