1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location and reception staff were fine, liked the long power lead on the iron, bed was comfortable enough
Negative section of review
Dinner was really expensive for what it was, and menu misleading (no way was it chalk stream trout) and it was overcooked and small portions. Breakfast was like a budget hotel, coffee was poor, plug in Bath is broken, TV didn't have any UK main channels, heating unit in ceiling quite loud, staff on breakfast area just let a phone ring and ring in the kitchen really loudly for ages, feel.like I am complaining, it wasn't that bad really, but for the price I would have expected generally higher quality and better service.
Positive section of review
Good value for money. Lovely helpful staff. Good food. Good entertainment very charming manager
Negative section of review
Nearer the lift for mum
Positive section of review
It was a decent location for out trip to old Trafford and also the free parking was a bonus
Negative section of review
We arrived at check in time 3pm and nobody was there, I called and austin sayed he would be 5 minutes, that was fine until we realised he still had to clean the room, really disappointed, if he gives it a good clean, paints the walls, xhanged the carpet, bed and sofa bed it'll ne decent enough
Positive section of review
The room was very comfortable, staff were very friendly and the breakfast was fantastic.
Negative section of review
Nothing
Positive section of review
Great location and loved all the dogs. We were made to feel very welcome.
Positive section of review
Evening meal was excellent and value for money. Decor was good too .
Negative section of review
Room too hot and did not feel safe to open the window as it opened fully .
Positive section of review
Staff were, rooms were a good size and the property was clean.
Negative section of review
The reception desk is directly opposite the commercial kitchen door playing loud music as soon as you walk in the main front door from the carpark. Emergency light permanently on above the bed in room 7. See photo attached. Carpark full of pot holes. You have to walk through the restaurants with suitcases to the bedrooms whilst other guests are eating.
Positive section of review
Great location. Quirky and full of character.
Negative section of review
Nothing - everything was as described. Little park opposite was handy for the dog. We had a great time.
Positive section of review
Very nice
Positive section of review
Not much
Negative section of review
Shabby rooms need tlc and refurbishment.Breakfast was very poor,no choices,felt the need to complain.no lunch menu evening menu very poor.