1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were great and very accommodating, the room was lovely and spacious with 2 windows so had great light! The bed was comfy, and great addition of the TV. Sockets at both sides of the bed which is always a plus! we didn't hear any noise from other rooms above or below, and the hotel is close to Shepheard's bush market underground which is great! The breakfast at Little Napoli was lovely also! something id never think of ordering but next time i am near i will definitely be going back for one! an Italian breakfast! it had egg, sausage, bacon & Mozzarella with toast it was lovely! We were there when the incident others below have mentioned regarding the fire engines, however the hotel did everything they can, the situation was out of there hands and due to a fridge malfunction, we were checked in and out by the firemen, and the caution was taken all for our safety, the gent on the front desk was extremely apologetic the following morning.
Positive section of review
Sea view, designated parking space, mostly accessible (bath wasn’t as can be seen in the pictures and there is 1 step to get outside onto the patio but the rest of the flat/entrance/parking was), location, clean, spacious, pictures don’t do the place justice, remote check in.
Negative section of review
Outside furniture is poor and uncomfortable, settee also wasn’t very comfortable, bath was lukewarm. But all very minor issues.
Positive section of review
Our flight was late landing at Bristol Airport due to delays but the staff were fantastic . Staff lovely very welcoming . we took advantage of the breakfast the next morning which was great 👍 Room very clean , comfortable and cosy , lots of hot running water . Perfect ⭐⭐⭐⭐⭐
Positive section of review
We were upgraded which was very nice. Staff so friendly, even helped bandage my finger that I had cut. Also didn't realize it was dog friendly. People were chilling out in the bar area with their dogs. Was great.
Negative section of review
Only thing was the shower. Didn't have the hand held bit only the large overhead bit.
Burton upon Trent, United Kingdom
Positive section of review
Location was good for train station. Didn't use the shared kitchen but it was well equiped.
Negative section of review
A bit noisy on street side.
Positive section of review
On site parking. Excellent service, good food. Warm comfortable environment. Nice views.
Newark upon Trent, United Kingdom
Positive section of review
Great location, really comfy beds, excellent communication with host.
Negative section of review
We found parking spaces on the street without an issue, but just so other guests are aware there is no designated space for the property.
Positive section of review
Perfect location, very comfortable and clean
Negative section of review
Staff were not particularly welcoming at the front desk. Security at the entrance were really helpful and friendly.
Positive section of review
Great location and helpful friendly staff
Positive section of review
Nice clean room