1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff and great location if you are walking the coast path. Easy walk to Lindisfarne Island causeway. Good pub food in the evening and good breakfast. Comfortable bed and modern bathroom. Adjacent to A1 but traffic noise wasn't a problem. Also adjacent to a convenience store and bus stop. Secure luggage and bike storage available.
Negative section of review
The room was a bit warm and stuffy. If we opened the window during meal times, cooking smells from the kitchen drifted in. There was a fan which we used even though it was only early May. Also, the outlook from the window was a bit dreary, but that's not something than can be put right.
Positive section of review
Very spacious and clean room with comfortable beds and ensuite bathroom. Good evening meal, excellent breakfast. Morning lady on duty very kind and professional, explained breakfast is not included in price of room as stated when I booked.
Negative section of review
Fit a continuous flexi curtain rail in family bedroom above current rail and put in slightly wider and longer sectional black out curtains. This will fix the problem of exterior pub lights stopping guests sleeping as spot lights don't go off til midnight. Offer a electric fan when they get room key, heating not on but OMG that room was still really hot with all windows open. Bar staff unable/not trained to support staying guests. There is a very clear line between roles and no overlap or team work observed. Manager was mostly contactable by phone number only and often not available.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent hotel and spa. Rooms are spacious, very clean, well maintained and beautifully decorated. Staff were really helpful and friendly cannot fault anything about this Holiday Inn.
Positive section of review
Price & location... ease of entry after hours.. Cleanliness, spacious room..comforts bed.. Kitchen facilities & dining area excellant.
Negative section of review
Nothing comes to mind
Positive section of review
The room is very lovely, cozy and comfortable. We even had breakfast delivered to our room. Hosts are very kind and helpful.
Negative section of review
None
Positive section of review
Breakfast was very good ,the rooms were clean and comfortable and staff were exceptional .The location was ideal for us
Negative section of review
The walk from the carpark to reception was tiring, The slope on the ramp into the carpark was steep.
Positive section of review
The size of the apartment was great. Aswell as the location.
Positive section of review
Close to everything in London
Stansted Mountfitchet, United Kingdom
Positive section of review
Old hotel
Negative section of review
Old hotel
Positive section of review
Relaxing
Negative section of review
Not a lot of room for luggage