How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Palé HallAverage review score: 9.4
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Positive section of review
Pale Hall is an incredible place to escape urban life and lose yourself in a majestic setting. This was our second stay and it did not disappoint. The staff is fantastic, whether it being greeted when arriving in the car park to someone giving a tour of the Hall after arriving. After our tour, we were served tea in one of the sitting rooms. The gentleman who hosting us took us to our room and gave us information about items in it. The room had a sitting room in a turret. Dinner and breakfast were wonderful. I cannot say enough about our stay.
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Negative section of review
The only dislike was the fact that we had to leave to continue our vacation.
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Argyle Guest HouseAverage review score: 9.3
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Positive section of review
The room and the host were incredible. She was very knowledgeable regarding the area and places to visit. The room was huge. It had all the amenities a guest could ask for. The bed was a very comfortable king size one. The two chairs provided were upholstered and very comfortable. A coffee table was next to the chairs. As for breakfast, there were various selections to choose from. They were all fantastic.. We thoroughly enjoyed our stay and will book again when we are in the area.
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Negative section of review
The room was not assessable to the main portion of the B&B. We had to go around the corner to get to the dining room but it was worth it.
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Rusacks St AndrewsAverage review score: 9
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Positive section of review
Staff: Very helpful, attentive, friendly Room: Bathroom spacious Facility: Comfortable and Nicely furnished Gym: Good set of equipment Breakfast: Very enjoyable. Nice selection of options. Tasty. Afternoon tea: Memorable
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Negative section of review
Bed was not firm enough
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The Kensington Place - Stylish 1BDR FlatAverage review score: 8.8
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Positive section of review
Beautiful apartment in excellent location. The property is decorated sumptuously and the bed is divinely comfortable.
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Negative section of review
Did not like a few things which were not about the property but about the management. 1. Paying in full at time of booking and then paying a security deposit two weeks before arrival. This was not done through booking.com but via a link which made me a little hesitant and wary of being scammed. 2. Did NOT like collecting and returning key to shop 15 mins away - this was not clear at time of booking. Also, key only available 15 minutes to the second before permitted arrival time. Not very generous for travelers and very different from all other bookings. 3. Received more than one email before arrival outlining 'house rules' - mainly what was not permitted. Also, told in the email that there is no TV whereas at time of booking a TV was included. Not having a TV was not a problem, but the tone of the email rankled. 4. The liquid hand soap in both bathroom and powder room were both almost empty. In the shower, one shampoo/ one bodywash and four conditioners were provided for four night stay. 5. In the bathroom, one of the lights flickered constantly and needed to be replaced. 6. One of the shutters in bedroom was broken which precluded privacy. When I reported it, I was asked for more information and pictures/video. Frankly, NOT my role - especially as when I checked the comments of recent guests this had already been reported. 7. The security deposit took over two week to be refunded as their payments team only process them on certain days of the week. If they can take it out immediately, they should be able to return it promptly. This is the first property I have left these type of comments. It is a lovely property but the experience was marred by the above.
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Busfeild ArmsAverage review score: 9.2
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Positive section of review
Clean & spacious bedroom with a wide bathtub as well a shower booth. Friendly staff. Quiet location.
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Negative section of review
IH cooker plate in the dining room was out of order.
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The Z Hotel BathAverage review score: 8.3
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Positive section of review
The guys are very nice to introduce the local great restaurants and good sight. The room is clean.
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ApartHotel Flat 1 - 10 min to centre by Property PromiseAverage review score: 7.9
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Positive section of review
The place is super clean and convenient, a lovely home within busy Cardiff
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Negative section of review
None
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Maldron Hotel Finsbury Park, LondonAverage review score: 8.5
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Positive section of review
Spacious twin room 5th level , quiet even with trains passing by outside
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Negative section of review
Breakfast was a bit pricey at 18 GBP for a continental.Aircon took some figuring out.
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The TilmanAverage review score: 9.3
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Positive section of review
In the heart of the town booked extra night moved rooms no problem
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Negative section of review
Breakfast excellent people very friendly felt very relaxed atmosphere
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Paddington ApartmentsAverage review score: 7.6
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Positive section of review
Location. It was quiet. Good shower
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Negative section of review
Bed was too small Tv was not able to swing out to watch from the chair.
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