1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
2 mins away from Bristol Airport. The main house was small but rooms had all facilities, comfortable, very clean and good shower. 30 second walk up from Airport Tavern bus stop. We used Bristol Airport Flyer A1 to get there. Also Airport Tavern (across very busy road) provided good 'pub grub' for evening meal. Will book again if I fly from Bristol.
Positive section of review
A unique and beautiful little place right in the centre of Whitby. Comfy bed and lots of beautiful features. It was very clean and had plenty of nice extras like the coffee and biscuits.
Negative section of review
The only downside was there were no staff around and no answer on the phone when we tried to check in. Staff in the cafe nearby managed to contact someone eventually to find out what room we were in. A quick call to let us know what room it was would have been fine as the room was ready with keys in the door.
Positive section of review
Smart tvs in the house. Street parking available right outside the door. Very well equipped kitchen. Good water pressure on the shower.
Negative section of review
Bathroom wall panel near sink was a bit loose
Positive section of review
Location. Although no hotel car park for majority of guests, there were council car parks close by. Fantastic bar and food service.
Negative section of review
Stayed 2 nights. Biscuits and water not replenished for second night.
Positive section of review
Pub for food and drink next door but you dont hear any noise on the night time, taxi in to town centre does not take long.
Negative section of review
Nothing to dislike.
Positive section of review
Reasonably priced for what you get. Clean tidy rooms with friendly staff.
Negative section of review
A little worn in places.
Positive section of review
Friendly Welcoming and obliging host . Clean and comfortable rooms .
Positive section of review
Good value for money, property was well maintained, room was clean
Negative section of review
We intended to book dinner in the restaurant only to be greeted with a sign that says NO CASH ACCEPTED. We didn’t really want to go out to eat but ended up doing so, I am sick of going into shops / restaurants only to be told that they do not value the cash in my pocket. This should not be something me as a customer needs to worry about. For this reason I would also never book a stay with the hotel again unless they changed the cashless policy.
Positive section of review
breakfast was very good
Negative section of review
restaurant needed more range on the menu, so we only had one meal in the restaurant on our stay of six nights.
Positive section of review
Room and restaurant.
Negative section of review
Noise of late night/early morning customers outside