1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the building and the decor. The rooms were so cute and the attention to little details was really impressive. Staff were excellent and super accommodating. An error in our booking occurred - responsibility I think was between Booking.com and me, who made the order and then I didn't check the details of the order confirmation. Either way, the staff made the decision to give us an extra room at no cost as they had a room. This decision was not only a smart business decision, but we were soooo grateful as we had traveled quite a way to get there. The sitting room opposite the view with the Scottish music was just gorgeous.
Negative section of review
Pillows on the beds could be softer. The meat stew in the Gatherer was only ok. Other food was great.
Positive section of review
Clean, comfortable accomodation in quiet location within walking distance of main attractions. We had no problems but the owner responded rapidly to queries before arrival. We would recommend- thank you!
Positive section of review
Beautiful views,Beautiful Room! The Best Breakfast I've ever had And the Nicest Welcome Ever Carol was a Wonderful Lady who really cared ❤️
Positive section of review
Everything was great. Concierge/Reception always available, kind and helpful. Definitely the best hotel for every future visit to Leicester.
Positive section of review
The property is in good location in east London overlooking the Regent Canal. That’s the only positive aspect of this property
Negative section of review
The building is relative old and the apartment would benefit from a better maintenance. One of the the blind was broken and was not possible to access the terrace from the living area. Wooden floor on the terrace is rotten. Key collection is time consuming as the pick up location is 15 min walk (not ideal with the luggage). During my stay the washing machine flooded the apartment causing the apartment to be impracticable for two days. Property is not willing to compensate.
Positive section of review
Great hosts, very welcoming and friendly Lovely breakfast Bed comfortable Nice size room
Negative section of review
Breakfast room could have had some background music (ie radio)
Positive section of review
Such a lovely warm welcome from Will, gorgeous views, highly recommended!
Positive section of review
Clean. Few treats left out. Nice touch.
Negative section of review
Was a little tricky getting into the room with there being 3 separate locked doors to get into. But fine once figured out.
Positive section of review
Location was good.
Negative section of review
Stay away from this place. Everything was a disaster. The apartment is very old, in a very old building and it shouldn’t be on Booking in the first place. The pictures don’t reflect the actual status of the apartment. It was extremely dirty, so as soon as we arrived we had to clean it ourselves (which wasn’t easy considering the disgusting status of the mop and the broom we found there). Last but not least, the flat is full of ultrasounds against rats and we found also poison for rats left on the floor (which was also pretty bad considering we were there with a 3 years old child), the owner of course didnt mention anything about it. We felt very uncomfortable there, we didnt leave just because at the very last moment it was hard to find an alternative.
Positive section of review
Nothing
Negative section of review
Noisy room. Poor pub food. Dreadful breakfast in terms of service as we were the only guests. No milk, so no cereal. Took an hour to serve coffee and a greasy bacon and egg bap.