1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a fantastic experience we had at Rookery Hall Hotel. The Reception staff were all so friendly & professional. Robin carried our cases & showed us round the hotel & then took us to our room, he was so lovely & so informative. The room was fabulous, with gorgeous views of the garden. We had dinner in the restaurant & wow what a meal! It was truly amazing & the staff that served us got it just right - they were there when we were ready. Breakfast again was freshly cooked to order which was excellent. And again the service was exceptional. All in all a wonderful stay at an exquisite hotel. We’ll definitely be returning.
Negative section of review
Not a lot - the deep step up into the bathroom in the room was quite steep.
Positive section of review
Ben kept us informed of directions to the property and how to access our room and was very helpful in organising a place for dinner on the night of our stay. The basic breakfast supplies were appreciated for our early start to head to the airport. Our room was well appointed, comfortable, with a fantastic view looking across the countryside. The property is perfectly situated close to the airport.
Negative section of review
There was nothing to not like about this property.
Positive section of review
Sunday lunch was very nice. Did not use the restaurant for breakfast. Staff were friendly and helpful. Centrally located for access to Northallerton..
Negative section of review
Our rooms were quite difficult to access due to several small flights of stairs and fire doors made iaccess difficult with luggage. Parking at the rear of the hotel was not easily visible and I needed to ring twice for directions.
Positive section of review
Location was excellent. The staff we interacted with were helpful and friendly. The room was spacious and functional and well presented.
Positive section of review
Location was perfect overlooking the river and close to the good restaurants in bray. Beautifully decorated house
Negative section of review
In need of a deep clean, surface level was clean but many of the window sills and nooks were dusty / had spider webs.
Positive section of review
Nice location. Friendly staff. The morning receptionist was friendly and cute 🤭
Positive section of review
Die staff I spoke to was very kind and approachable.
Negative section of review
The flat was in a cellar. Spiders hang from the ceiling and the water pipeline made weird noises. I could hear every step the one in the flat above made, which was annoying too. This apartment is not worth the money.
Positive section of review
Staff were excellent and very friendly
Negative section of review
Couldn't always get a snack at midday if the weather was poor.
Positive section of review
It was clean, tidy, fresh and modern!
Negative section of review
It was small and there was no window. So we did expect aircon! It was so hot when we arrived! 21 degrees! I turned it down to 7 degrees and put the fans on before we left. 8 hours later we returned and it was still warm. Plus the fans were full of thick clods of dust!
Positive section of review
Beer Garden