1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in a double double room and there was plenty of room for all 4 of us. We also had a double room which again was more than comfortable.
Positive section of review
Our room was well equipped with a small kitchen. It was good having 2 TVs and a sitting room. Everything was very clean and comfortable
Positive section of review
The interior was incredible so different and quirky! Location was good next to some lovely local pubs and restaurants
Negative section of review
The toilet in our room was tiny which wasn’t an issue the issue with it was it had a really bad smell in the room it was in, was a mix of cleaning products and a urinal smell.
Positive section of review
Easy access to tube station and easily within walking distance to most popular attractions.
Negative section of review
Air con in room not the best. Room was constantly too warm! No water refreshed during room make up.
Positive section of review
Wonderful stay, great room, bigger than expected can't fault anything!
Negative section of review
It was a bit cold in the room, the radiator took a while to heat up but nothing bad.
Positive section of review
Pool was nice and location but half lockers were not working
Negative section of review
The lifts were out of order most of the weekend there was only 1 lift working at park times so had to use stairs otherwise it was a long wait
Positive section of review
Location. Parking. Breakfast.
Negative section of review
So noisy. Every noise can be heard from the bedrooms. Noise above from guests. Noise from guests entering the property.going upstairs and downstairs. Noise from staff in the breakfast room. Noise from dogs. The noise from guests upstairs moving around in their bedroom was awful. Laminate floors and squeaky beds and bathroom door that doesn’t open or shut properly. Such a shame as with a bit of thought and a bit of money spent, it could be so lovely.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great hospitality
Positive section of review
Clean and cosy
Negative section of review
Very noisy even after I'd specifically asked for a quiet room due to my autism
Positive section of review
Excellent
Negative section of review
Nothing