1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect - close to South Kensington station and Kings Road Kitchen was well appointed and the only apartment we stayed in during our European trip that was generous enough to provide tea bags! Bed is comfortable and linen provided was very good quality Bathroom is nicely renovated
Negative section of review
The apartment is quite small (which we knew when booking) - no sofa and the dinky table is unstable and therefore unusable. The pigeons cooing outside the window at 3am was a bit much and the bar downstairs could be noisy
Positive section of review
Brian was there when we arrived. Even though we were a little early, the home was ready. He was very friendly and welcoming. We loved it!
Negative section of review
Nothing
Positive section of review
Great location - not right on the main street but a short walk. Pub downstairs had a nice, home-y vibe to it.
Negative section of review
Stairwell was a bit squeaky. Fortunately we had a top floor unit though, so it didn't bother us and we couldn't hear other people coming in
Positive section of review
Great location nestled right on the river. Spectacular scenery. Great staff and exceptional breakfasts.
Negative section of review
Nothing.
Positive section of review
Close to what we needed , very clean and the owners were quick to answer any questions we had
Negative section of review
Just the ceiling wasn’t very thick so could hear everyone walking around but not a massive issue
Positive section of review
A very nice warm and friendly hotel with very helpful staff.
Positive section of review
Easy going atmosphere good value
Positive section of review
Clean room . breakfast is good.
Negative section of review
Location.the lift to the rooms doesnt close properly.
Positive section of review
hotel location is good
Negative section of review
hotel is very dated
Positive section of review
Location was great.
Negative section of review
I booked six rooms for a group, and received an email asking for names and room allocations to make checking in easier. I sent this info, but when we arrived at the hotel, after a very long drive from London, the staff didn’t have this info and we spent over half an hour sorting out the rooms. One couple had to wait over 45 minutes because they were first allocated the wrong room, then told they had booked the wrong type of room, and then when they had found the right booking, the staff had trouble allocating the right room! A very bad start to our trip.