How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Beautiful Town Centre homeNo reviews yet
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Positive section of review
The property was advertised as beautiful town house it was far from beautiful. The walls were dirty, the kitchen sink still had food in it , the fridge and freezer had food in it so did the cupboards. The apartment it 4 bedrooms there was only a 2 seater sofa in the sitting room there was 5 of us so some had to sit on the floor. We were sent the wrong code to get into the property leading to us having to wait in the street and try to contact landlord . Very disappointed
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Negative section of review
All of it
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Grosvenor Hotel
Robin Hood's Bay, United Kingdom
Average review score: 8.5-
Positive section of review
Friendly staff, lovely food, a clean comfy room, great location for the Cleveland Way. They had no trouble with the bag movers dropping off/collecting, and were very kind when I arrived all wet! Would very happily return.
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Wilma's Guest HouseAverage review score: 8.7
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Positive section of review
Very clean, warm and welcoming. Great views of the Loch. We had a great nights sleep and a good breakfast in the morning. I would have no hesitation staying here again or recommending to others.
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Negative section of review
A TV in our room would have been nice.
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Martel Guest HouseAverage review score: 8.2
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Positive section of review
Comfortable room with private bathroom. The property was clean and well located. The communication with the owner was done via message and it was good.
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Negative section of review
Everything was fine.
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Monarch HouseAverage review score: 4.7
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Positive section of review
It was really welcoming and cosy, really good customer service and all and all a good stay
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Negative section of review
nothing except some of the other customers staying where not very clean in the bathrooms but that’s no fault to the owner
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Shoreditch PlaceAverage review score: 7.1
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Positive section of review
Great location, 2 mins from the station to easily get round the city.
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Negative section of review
Nothing everything was great.
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Radisson Blu Hotel, London Mercer StreetAverage review score: 8.8
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Positive section of review
very friendly staff very comfortable beds
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Host & Stay - North Marine HouseAverage review score: 8.4
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Positive section of review
The location was perfect for us.
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Negative section of review
Firstly, we had to pay a damage fee of £25 before we got the key pad details. This charge should have been included in the booking price, or stated before we booked. Apartments should have discs or permits for parking outside. On entrance, the lobby had not been hoovered or cleaned, muddy marks all over the floor. When entering our apartment, it was freezing cold and first impressions were not great. Could have been a lot cleaner, the floor hadn’t been hoovered, as there was hair and food on the floor. The apartment looked like it hadn’t been dusted in a long time, mirrors were not cleaned, stains on sofa, walls and carpets. Bathroom definitely needed a deep clean. Mould around shower and what looked like toothpaste in the sink. On first glance we were happy with the facilities, however when we went to use the cups, glasses and cutlery we realised that they were not clean. Not to mention that we only had one fork. The bed was possibly the worst bed I have ever slept in. Did not get a good nights rest during our 3 nights at all. The noise in the apartment did not help that, you can hear everything around and above you. When leaving the apartment for an evening meal, we noticed that the door of the lobby had been left wide open, this is concerning! I am not normally one to leave a bad review, however I have recognised that other reviews for this apartment are very similar, and also share the same downfalls. The response from the company has often been “we have addressed these issues”. However you are not addressing these issues, when couples are constantly complaining about the same things! We would have chosen somewhere else to stay if we took into consideration the previous reviews! Nicer places to stay for your money!
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Club Quarters Hotel St Paul's, LondonAverage review score: 7.6
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Positive section of review
Location
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Negative section of review
Tired room, bored staff.
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Seaside 2 bed terraced house with garden and free parkingAverage review score: 6.2
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Positive section of review
Nothing
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Negative section of review
Animal poo (foxes) by the front door next to the key safe. Rubbish in rooms House had not been cleaned Discarded food in the fridge Back garden unusable for pets or humans Damp in two rooms Fixtures broken Damp smell throughout As to new refurbishments, the only new thing was the carpet and boiler. Everything else was like someone was actually living there.
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