1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was very convenient for a gig in the O2 Victoria warehouse and free parking was a big bonus. There were plenty of parking spaces available. It had all we needed for a night's stay though wouldn't have wanted to stay much longer.
Negative section of review
Hotel was very dated, could do with a massive refurb and plugs near the bed were an issue for one of the beds. It was good value though and for only one night was adequate.
Positive section of review
Great location, amazing space, very warm and welcoming. Perfect for young families.
Negative section of review
2nd floor access and couple of stairs to climb.
Positive section of review
Not bad at all. Poor choice for coeliac family member at breakfast.
Positive section of review
Friendly host. Beautiful view. Comfortable and clean place.
Positive section of review
Very clean. Friendly staff. Beds extremely comfortable
Negative section of review
Not much of interest around hotel
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was good bed's where comfortable
Negative section of review
Few things didn't work in room like the extraction fan in toilet and shower room and radiator didn't work either
Saint Helier Jersey, United Kingdom
Positive section of review
The only good thing was the location
Negative section of review
The "deluxe studio" was completely different from how it had been described. It was just like a hotel room with a kettle and a fridge, so this is definitely not a studio. We booked it for 3 nights, however, we had to leave after one night. It was a hard fight to get a refund for the 2 nights we didn't stay, but finally, after a week, we got the refund. The atmosphere was a bit overwhelming, and there was absolutely no privacy. Also, it was dirty.
Positive section of review
Breakfast was excellent
Negative section of review
Narrow staircase
Positive section of review
Its location
Negative section of review
Had trouble finding the entrance to the car park
Positive section of review
Location
Negative section of review
Advertised with pictures and in description as having a bath...no bath I book based on property having a bath. Essential for me. No washing machine.. First flat rental in 20+ years of coming to Edinburgh without a washer.