How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Mercure Maidstone Great Danes HotelAverage review score: 7.4
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Positive section of review
Very comfortable beds, slept really well, good evening meal and very good breakfast. Even the coffee was great.!! Would highly recommend for an overnight en route to the shuttle. All the staff, from receptionist at check-in, waiting staff in restaurant (dinner & breakfast) to checkout staff were extremely friendly
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Negative section of review
Nothing to dislike really but the bathroom was a little small
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Bolton Stadium HotelAverage review score: 8.1
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Positive section of review
Lovely room with a view over the pitch. Hotel looked lovely, room was clean and comfortable. Reception staff were very welcoming, and bar staff friendly. Hotel only a short walk from train station, and very close to shops and other amenities if required
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Negative section of review
Breakfast was disappointing, with some items having run out and other were hard because they had been left out too long. Room was showing a few signs of tiredness with marks and cuts in the wallpaper.
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The Old LodgeAverage review score: 7.4
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Positive section of review
Great location for the Malton Food Lovers Festival. The staff, especially the lady on reception, were fantastic, really friendly and couldn't do enough for us. The gardens at the hotel are lovely and the off street free parking was a bonus.
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Negative section of review
We were actually booked into the old lodgings building which we assumed was on site but away from the main hotel, maybe converted stable block etc. but we were disappointed to find that it was a completely sperate house about 100y back down the main street. It wasn't in the best of conditions and looked really rough from the outside. Best way to describe it inside and out is that it was like student accommodation with a communal lounge/kitchen area and very strangely set out rooms because of the age of the house. The room we were in was on the 3rd floor but the details didn't mention that there is no lift etc. The bedroom had a separate toilet cubicle from the main room but the bath was in the bedroom with a shower attachment on the taps but no screen or curtain etc so showering was virtually impossible without getting the room soaking wet. We would probably stay in the main hotel again but wouldn't book the old lodgings building.
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Burnbank BnBAverage review score: 9.9
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Positive section of review
Very friendly host in John. Room was clean and bed very comfortable with great views. Bathroom was large with a good size shower. Breakfast was excellent with local ingredients.
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Negative section of review
Nothing
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Parkknott Retreat
Askam in Furness, United Kingdom
Average review score: 9.2-
Positive section of review
Not much. Only good this was that it was close to areas with shops.
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Negative section of review
Staff were incredibly ignorant, but unable to communicate, very rushy and have no respect for others privacy. We travelled to see our friends so when we arrived they came to see us. We went straight to the hot tub as a means to relax after the long drive. Our two friends arrived and as we were in the hot tub we obviously didn’t have our phones so did not reply to let them know this. The owner came down to them and asked what they were doing and when they said they were here to see us but we hadn’t replied he had said ‘yes they’re in the hot tub’. Considering we had no welcome, no check in, and had not seen the owners, it is very peculiar that he knew we were in there. When they pulled onto site it was not made aware to them they weren’t allowed here and they were not told to leave. They came round into the ‘lodge’ to have a look round and joined us in the hot tub. With the four of us in the hot tub the owner then walked into the ‘private garden area’ and told them to leave as they weren’t allowed here. If this was not allowed then why were they not told when they pulled on site. We did as they asked and they left and I then messaged the owners to clarify the policies as before I booked and when i received my confirmation, no where did it say this wasn’t allowed. We exchanged messages but the lack of communication made it hard to understand what was/wasn’t allowed. This was when they phoned me. On the phone, the woman was rude and aggressive. She did not let me get a single word in, even though I stated they would not come back on site. She then threatened to kick us off site if they did leave despite my compliance with what she was saying. They were not welcoming people and to add to this when we were leaving they practically were hanging around waiting for us. Handed over the keys even though it says to drop them off in a letterbox and was checking around the lodge whilst we were sat waiting next to it to leave.
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ibis Styles PaigntonAverage review score: 8.5
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Positive section of review
Very spacey and airy. High tech aircon now very good.
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Negative section of review
Miss having a proper lounge area and piano
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The Pheasant InnAverage review score: 9.1
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Positive section of review
the staff were friendly and helpful excellent food.
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Negative section of review
Good menu.Lovely breakfast
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Best Western Bell in Driffield
Great Driffield, United Kingdom
Average review score: 7.3-
Positive section of review
Check was seamless. Hotel Room was spacious.
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Negative section of review
lack of lift having to lug luggage up stairs, however due to the age of the premises understandable
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The Royal Wells Hotel
Royal Tunbridge Wells, United Kingdom
Average review score: 8.2-
Positive section of review
Quite,clean and delicious breakfast
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Negative section of review
Bed was a little uncomfortable
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St Catherine's Hospital - Curated PropertyAverage review score: 8.7
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Positive section of review
Clean and comfortable
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Negative section of review
None
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