Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Jumeirah Beach
- “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Golden Tulip Porto Vitória
- “Excelent Breakfast, very good.”
Canada

Canadas Best Value Inn & Suites-Castlegar
- “The staff were great. Very helpful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Salvatore's Island House
- “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”
Indonesia

Kelingking Mesari Villa and Spa
- “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Nihon Seinenkan Hotel
- “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”
Malaysia

De Sky Suites KLCC Kuala Lumpur
- “location opposite of twin tower”
Netherlands

BnB 't Ambacht - Boutique Hotel
- “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”
Poland

Hotel H15 Luxury Palace
- “Everything. Spa is fantastic too.”
Portugal

Sintra Marmòris Camélia
- “Really cute and charmy room and building, excellent service, wonderful breakfast”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ma Guesthouse Chiang Mai
- “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”
Turkey

Orient Occident Hotel Istanbul, Autograph Collection
- “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From MYR 294
Ibis Styles Liverpool Centre Dale Street - Cavern Quarter
Liverpool, United Kingdom

Average review score: 8.4
- Positive section of review
  
  What a lovely welcome we had. We were given great advice about parking discount at the NCP do we moved our car, I also played spin the wheel and won a soft drink. We were also told to help ourselves to coffee. Room was ready early which was a bonus.
- Negative section of review
  
  Had a green flashing light in our room which was set up to cater for disabilities
Reviewed: 11 June 2024 Stayed in June 2024

Hayley United Kingdom
From MYR 480
The Minster Arms
Wimborne Minster, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location excellent. Comfortable bed. In a very nice town, nearby our destination. Parking convenient and reasonable price for overnight. Breakfast very generous and good choice of items. A good overnight stop at a fair price. Pleasant friendly staff.
- Negative section of review
  
  Room was exceptionally dark due to walls painted dark colour. Although decorated nicely. No full length mirror Room could do with some hooks to hang clothes No deal for a single person, with breakfast, although room same charge for single as a double.
Reviewed: 11 June 2024 Stayed in June 2024

Della United Kingdom
Luxury Mumbles View Studio Apartment
Swansea, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The apartment was spotless and we loved the decor. The bed is really comfortable and the shower is lovely. It was a lovely place to go back to each day. The apartment is perfect for 2 people and a dog.
- Negative section of review
  
  If you were going to stay longer than a few days an air fryer or oven would be handy.
Reviewed: 11 June 2024 Stayed in June 2024

Karen United Kingdom
Atlantic Drift - Isle of Skye - Amazing Sea views
Glendale, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Excellent and rating for 5 star. The host are very helpful and friendly. There are welvome pack for 2 bottles of Skye local beer and homemade scones. Appreciated and thank you Linda & Ken.
- Negative section of review
  
  Nothing
Reviewed: 11 June 2024 Stayed in June 2024

Yiu United Kingdom
From MYR 570
Barlow Country Club - Mill Farm Cottages
Dronfield, United Kingdom

Average review score: 9
- Positive section of review
  
  Beautiful location, beautiful property, clean and warm when we arrived. Absolutely lovely shower and a very comfortable bed. We will definitely return and stay here again.
- Negative section of review
  
  Needed instructions for induction hob but otherwise all was ok.
Reviewed: 11 June 2024 Stayed in June 2024

Mark United Kingdom
From MYR 300
The Lamb and Flag Inn
Rhayader, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The breakfast was lovely but it wasn't provided by the hotel
- Negative section of review
  
  The bed was too soft, the room was basic and the pub had decided to allow a private party directly below me. If I hadn't been so tired I would have got a lot less sleep
Reviewed: 11 June 2024 Stayed in June 2024

Tim United Kingdom
From MYR 492
Ednam House Hotel
Kelso, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The view from our window, the huge bathroom
- Negative section of review
  
  Slight mould in bathroom, carpets were stained in room, hall smelt old and dusty, prices for drinks were super expensive 2x cocktails £27.40 £11.15 for pint and a single vodka coke £9.60 for two cokes at dinner as drinks aren’t included having dinner.
Reviewed: 11 June 2024 Stayed in June 2024

Claire United Kingdom
From MYR 594
Holiday Inn Express London Heathrow T5, an IHG Hotel
Slough, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Very clean, friendly and helpful staff.
- Negative section of review
  
  The only issue we had was loud pipes so whenever someone above us I guess was flushing the toilet we could hear it. Day and night. Could wake you up at night.
Reviewed: 11 June 2024 Stayed in May 2024

Karolina United Kingdom
From MYR 1,768
2 Bed 2 bath with Private Parking
Edinburgh, United Kingdom

Average review score: 9.1
- Positive section of review
  
  It was very clean and comfortable.
- Negative section of review
  
  The sofa is not that comfortable.
Reviewed: 11 June 2024 Stayed in June 2024

Marzia United Kingdom
From MYR 1,735
Portmeirion Village & Castell Deudraeth
Porthmadog, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Location comfort staff
Reviewed: 11 June 2024 Stayed in June 2024

Alan Australia