1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
i believe i paid for a room with a sofa bed. however the room did not have a sofa bed in it. room was comfortable. Receptionist was nice. man at the bar was OK. place needs a tidy up Air con was not working - something to do with approval from the council.
Negative section of review
No sofa bed i room. meant i had to share a bed, when i did not want to.
Positive section of review
Well appointed inn with nice rooms . Small menu , but that wasn’t a problem for us , nice food at a reasonable price . Cask Ale very good ( well kept ) Lovely large beer garden which was a pleasure to sit in .
Negative section of review
The room was lovely , but the toilet was on a platform which might prove difficult for someone with reduced mobility .
Positive section of review
Location was excellent and the studio was great value for money given the size! It was bigger than we expected with a kichenette - great!
Positive section of review
The area is quiet and well connected to major junctions and metro's
Negative section of review
The room wasn't clean, a lot of hair on the ground and dead bugs, they did change the bed but that was it, staff doesn't exist, phone number doesn't work and the most annoying thing of all was the fact that the room they gave us wasn't any of the ones in the pictures, it was smaller with a really small toilet.
Positive section of review
Lovely room and very comfortable bed. I would recommend staying there.
Positive section of review
Very clean and almost all staff were friendly and helpful but not all
Negative section of review
Some of the staff
Positive section of review
Fantastic vegan fried breakfast - the best I’ve ever had.
Negative section of review
I can’t think of anything
Positive section of review
The room was large and comfortable.
Negative section of review
Only had one chair for two persons.
Positive section of review
Location, cafe.
Negative section of review
Complicated online booking, and access. When I turned on my bedside light, a fuse blew and there was no power in my room. Luckily, it didn’t affect the rest of the building. Reception staff kindly replaced my phone charger, which was fried.
Newcastle upon Tyne, United Kingdom
Positive section of review
Friendly staff
Negative section of review
Shower too hot and not adjustable