1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was great working distance to the V&A and the University. Apartment was roomy with plenty of living space. Good WiFi and access to Netflix on living room TV.
Negative section of review
Dirty fridge and bath edges looked dirty and no bath mat to prevent slips getting out.
Positive section of review
Fantastic hosts. John and Linda are so welcoming. Lovely comfortable room with lots of homely touches and a great breakfast.
Negative section of review
Nothing
Positive section of review
The food servers were charming even though dealing with grumpy hungry clients. They kept up smiles and friendly chat.
Negative section of review
Food ordering system was down, we had to queue for 40 mins to order food which was written down manually on a sheet of paper. Once we ordered food our order was lost and had to wait a further 45 mins for order to be located, then prepared.
Positive section of review
Beautiful cottage. Rachel was extremely helpful and I cannot recommend enough. Will be back again !!
Negative section of review
Nothing
Positive section of review
Loved the location and it was spotlessly clean..bed comfy and we had everything we needed.
Negative section of review
Nothing
Positive section of review
public spaces were cosy and beautifully decorated; very nice breakfast; good quality food
Negative section of review
beds (mattresses) could have been softer
Positive section of review
Everything was very clean &staff really helpful
Negative section of review
Long way from city centre on a main road so not an easy walk. Expensive compared to other ibis budget (Nottingham) that we stayed in
Positive section of review
Hot tub, spacious, comfortable and fully stocked.
Negative section of review
N/a
Positive section of review
Great location, good space and nicely decorated.
Negative section of review
I think it needs a deep clean. It wasn’t exactly dirty but the cooking items could all do with a clean and the bathroom needs a deeper clean rather than a quick turn around as there was hair on the walls. I just think that there is no value for money left in London so I guess it’s not exactly just this palace but it just seems too much money to me.
Positive section of review
Nothing
Negative section of review
Failed to respond to numerous urgent questions when my son was in intensive care, disgraceful