How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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HQ PencadlysAverage review score: 7.6
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Positive section of review
The property was in the process of being renovated, however we had been made aware of this prior to our visit. There were also posters in the property apologising whilst the renovations were being carried out. In spite of this we would stay at the property again.
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Negative section of review
Apart from the renovations, nothing.
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The Brook Green HotelAverage review score: 8.6
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Positive section of review
Lovely hotel - nice rooms, very nice bar area, which is dog friendly allowing family to bring the dog when they joined us for dinner one night. Great location - very easy to get around by tube. Very friendly staff.
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Negative section of review
The staff seemed not to know how to help with certain things i.e., TV, AC. So, while they were friendly and always tried to be helpful, they seemed unable to help with certain things due to lack of knowledge, which is a management issue and not the fault of individual staff members. Very few gluten free options on the menu - we didn't have breakfast at the hotel because of this and at dinner there was only one option at dinner for the 2 of us with dietary requirements.
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The Ratcliffe Guest HouseAverage review score: 9.6
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Positive section of review
Location was perfect. Clean comfy and the owners were so friendly and accommodating. Would stay there again (do let them know if your bringing a car as it’s a short walk to the car park it’s free for guests)
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Negative section of review
Nothing
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Leonardo Hotel SouthamptonAverage review score: 8.1
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Positive section of review
The breakfast was brilliant, the room was very clean throughout, and the bed was very comfortable, exactly what I expected when I booked
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Negative section of review
The shower wasn’t super strong, and at breakfast the staff were a little too quick at clearing plates (i was still eating when my plates were cleared)
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The Castle Collection - 42 Castle StreetAverage review score: 8.8
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Positive section of review
So clean, location amazing, bright, value for money, utilities all work well. 7 outta 10.
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Negative section of review
The water system is like an aerolpane toilet flushing its so loud its kinda hilarious actually.
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Gardeners Cottage - Uk35774Average review score: 7.4
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Positive section of review
It was lovely My family thought it looked like something from a fairytale
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Negative section of review
All was good
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Holiday Inn Express Royal Docks, an IHG HotelAverage review score: 7.8
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Positive section of review
Friendly welcoming hotel in a handy location for public transport
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Negative section of review
The road works outside were annoying, but this is not the fault of the hotel!
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Glassford ResidenceAverage review score: 8.8
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Positive section of review
Location, clean and new and modern decore comfort
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Negative section of review
All ok
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BronalltAverage review score: 8.6
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Positive section of review
Welcoming host. Very clean and comfortable
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The Talbot InnAverage review score: 8.8
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Positive section of review
Historic and lovely
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Negative section of review
It’s a listed building so that comes with restrictions for more modern luxuries
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