1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were great and very accommodating, the room was lovely and spacious with 2 windows so had great light! The bed was comfy, and great addition of the TV. Sockets at both sides of the bed which is always a plus! we didn't hear any noise from other rooms above or below, and the hotel is close to Shepheard's bush market underground which is great! The breakfast at Little Napoli was lovely also! something id never think of ordering but next time i am near i will definitely be going back for one! an Italian breakfast! it had egg, sausage, bacon & Mozzarella with toast it was lovely! We were there when the incident others below have mentioned regarding the fire engines, however the hotel did everything they can, the situation was out of there hands and due to a fridge malfunction, we were checked in and out by the firemen, and the caution was taken all for our safety, the gent on the front desk was extremely apologetic the following morning.
Positive section of review
Our flight was late landing at Bristol Airport due to delays but the staff were fantastic . Staff lovely very welcoming . we took advantage of the breakfast the next morning which was great 👍 Room very clean , comfortable and cosy , lots of hot running water . Perfect ⭐⭐⭐⭐⭐
Positive section of review
Nice food in the resteraunt and great variety at breakfast. Staff very friendly and helpful. Room clean and tidy and had everything we needed.
Positive section of review
Great, friendly communication with host who allowed flexible check in and late check out, perfect location to walk into St Ives
Positive section of review
Shower was very, very good indeed. The heating was also good; I wasn't 100% sure I'd turned it back down properly
Negative section of review
Microwave is losing its 7 segment display. We used a bit if guesswork to get it right
Newark upon Trent, United Kingdom
Positive section of review
Great location, really comfy beds, excellent communication with host.
Negative section of review
We found parking spaces on the street without an issue, but just so other guests are aware there is no designated space for the property.
Positive section of review
friendly staff and we were unexpectedly upgraded to free breakfasts
Negative section of review
Unfortunately the two night stay completely marred by incompetent and overcomplicated invoicing system that resulted in being charged twice for the stay that 5 days later has not been resolved or refunded
Positive section of review
Room was ok Huge TV and Bed but absolutel no view
Negative section of review
Breakast plenty of choice but cooked breakast was not hot
Positive section of review
The shower was amazing room was clean
Negative section of review
The AC was cold 🥶 made me sick the bed kept moving apart
Positive section of review
Breakfast really good thank you
Negative section of review
The room (#300) was very small although it was spotless.