1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location - nice, quiet, free ample parking and close to the centre. Everywhere we needed to go were literally 5, 6 minutes drive away. The apartment - just right. Clean, cutlery provided, extra towels and bedding, TV, etc. It was like home away from home. Very nice and cosy. The service - brilliant. Every time I sent a message, I got a quick response. The pictures online didn't do much justice to the apartment. It was way better than expected.
Negative section of review
I forgot to take pictures 😅
Positive section of review
The landlord was very welcoming and friendly, as were the 'regulars' in the bar. The bed was the most comfortable bed we have slept in, resulting in a great night's sleep. The Heworth Inn is only 10 to 12 minutes walk to the city centre and has parking at the rear. We only booked 1 night but could happily have stayed longer.
Positive section of review
The iPad in the room was really cool. Staff were lovely. Beds were really comfortable and room was really spacious and clean. Also cool shower
Negative section of review
No kettle in the room, had to pay for tea downstairs
Positive section of review
The Llunduno location was perfect. Easy to get to down to downtown. Fun to walk the pier next door. Grand Hotel had a good breakfast room.
Negative section of review
The wifi was only available on the ground floor and our room was on the 5th floor. We reserved a room with 2 twin beds since it was my daughter & I traveling together but the room felt like very sterile and unwelcoming. It really felt like we were in a hospital room.
Positive section of review
Location was amazing, views from the windows were beautiful too, around a 100 meters from the castle wall.
Negative section of review
Nothing, everything was great, you’d probably struggle if you are unable to walk a few flights of stairs as the apartment was on the 3rd floor.
Positive section of review
All the staff were friendly and accomodating esp Jeb.
Positive section of review
Great staff, great food.
Negative section of review
Duvet a little too heavy for a summer season. Bedrooms overlooking the car park at back of hotel prone to some noise early mornings, eg bin collection
Positive section of review
Nothing unfortunately
Negative section of review
The rooms were old old curtains bedding old the whole room wasn't pleasant the 3 pm check in was horrible
Positive section of review
Excellent breakfast
Stockton-on-Tees, United Kingdom
Positive section of review
All was good
Negative section of review
I like everything