1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stay as a group every year just for a few nights, the staff are friendly and helpful (good communication) rooms are clean with tea and coffee tray comfy bed, location is excellent the parking is cheap at £6 for 24hrs (you'll need to pop in reception for a token on arrival) carpark is next door. Breakfast was cooked well and lovely bacon only thing missing was alittle crossiant or cake but again staff lovely! For the money we are always pleased with our stay.
Negative section of review
The only thing I would say is we came in late and asked for the room keys for a few rooms and it was just given over no questions asked ,i think for security the surname should be asked :) Also better quality toilet roll
Positive section of review
Breakfast good. I had an early start one day and was provided with a good "pack breakfast". At dinner, I ordered starter which did not arrive. On pointing this out. It was delivered. By way of apology, it was not charged. Otherwise, the meal was very good. Bedroom was small, but perfectly adequate and attractive. Staff were friendly and helpful.
Negative section of review
En suite bathroom was something of a safety hazard. There was a small step up to the bathroom, which, in poor light could be dangerous. The shower was in the bath, which was quite slippy underfoot; no anti-slip mat was provided.
Positive section of review
Great place to stay! Close to the beach and lagoon, in very quiet area. Spotlessly clean, well equipped and dogs friendly. Good communication and clear instructions. Highly recommended ☺️
Negative section of review
All was fine, very friendly place even for dog
Positive section of review
Well located for our needs — wedding in the local area. Rooms were spotless and comfortable. Breakfast was great - recommend the full English - keeps you going till tea time!
Negative section of review
Nothing negative to say
Positive section of review
My wife's back was very uncomfortable so we asked for breakfast to be brought up to our room. It arrived promptly and was up to expectations.
Negative section of review
The bed was not as comfortable as we would have liked
Positive section of review
room, service and food were all excellent
Negative section of review
Free wi-fi is great but this one has a child lock imposed to block certain sites, i.e those relating to alcohol. The choice of beer is limited. However I do understand the reasons for both these points.
Positive section of review
Clean great staff and really good buffet
Negative section of review
Car park should be free for guests. I was displeased that I had to pay extra for car parking. Also the cost of car parking was too high.
Positive section of review
Lovely old pub/hotel
Positive section of review
Location Atmosphere
Negative section of review
Nothing - would be more attractive if there was an option for an extended checkout time at weekends
Positive section of review
Location
Negative section of review
Bad reception. Rude check in. Paid for a deluxe room. Got what was a basic room compared to other city hotels I have stayed in around the world. No City views back of hotel car park view. Overpriced and not worth paying for what I got. Poor food menu. Noisy corridors. Will never darken there door again.