1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It's the first holiday I have felt really relaxed and allowed my grandkids to run free. Everything needed was on the doorstep. Beautiful views over the beautiful beach.
Negative section of review
That it came to the end lol 🤣 wished I had booked longer than the 5 days I thought May/ June half term was a week not two. Loads to do in and around the place. Staff was friendly and cheerful and chatty. Made a new friend with another guest, meeting up soon.
Positive section of review
Breakfast is top with a large choice (a bit more fruits though could be interesting). Staff was great, room was nice and clean
Negative section of review
Location (top of hill...) is not the best
Positive section of review
Great location just outside of the centre of York. Super comfy apartment with everything you need.
Negative section of review
Nothing :)
Positive section of review
Many years ago this was a decent hotel but now is passed its best, but is cheap and cheerful.
Negative section of review
The property is dated and tired. The room was very small with a small double bed.
Positive section of review
Excellent room service, good location and nice restaurant.
Negative section of review
Check out time no one was available to give a receipt of the payment made. I have requested for the receipt through email. Please provide a receipt to me.
Positive section of review
Well appointed, excellent location. Comfy beds
Negative section of review
Not enough towels, only half a toilet roll for 3 people for a week! Inside of house was very clean, but windows dirty on outside and lots of cobwebs.
Positive section of review
Proximity to the Stadium of Light
Negative section of review
Price (4 times normal room rate). Even as a guest paying this huge price I was not able to book a table for dinner. Parking - due to the Springsteen concert - I had to park in the Tesco Extra car park some distance away. The inability to book dinner and the parking situation was not communicated to me. Nor was the difficulty in terms of actually getting to the hotel location on the day. A bit of forewarning/guidance about this would have been good
Positive section of review
Convenience near the station
Negative section of review
Paper thin walls. Could hear the guy in the next room snoring. When people walked down statues it was as though they were walking into our room. Could not sleep. Also, the front door looked as though it had been broken into and our key safe was found on its ‘open’ combination so we did not feel safe at all. In addition, the shower door opens straight into the bedroom and the toilet/hand basin room is tiny. Basically everything was crammed in to what would have been quite a small double bedroom . An awful night.
Positive section of review
Location and the room.
Positive section of review
Hot tub
Negative section of review
No WiFi