1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The flat is nice and spacious and was absolutely perfect for two people. Parking was great as off street which was important for us. Everything was in a good working order (freezer, fridge, washing machine, microwave…) and coffee/tea bags were also available. We didn’t make use of the outside space.
Negative section of review
We could sometimes smell the drains in the bathroom. Unfortunately no shower gel or shampoo was provided. We couldn’t workout how to switch on the lights in the living room - but likely to be a user error! Small lights worked okay.
Positive section of review
I liked the location. The staff were very friendly and accommodating. There was easy access to parking and walks for our dogs. We were only charged an additional £10 per dog and they allowed us to bring 3.
Negative section of review
N/a
Positive section of review
The location of this hotel,staff and the beautiful grounds it’s in are all exceptional. I perfect get away. Thank you Alison for looking after us.
Positive section of review
The property is in a great location close to the town centre and train station. The hotel is clean and comfortable and the staff are friendly.
Over, United Kingdom
Positive section of review
Good communication with our host and really thankful for milk, teabags etc. All that we needed for our 2 night stay.
Negative section of review
Not keen on the stairs, they were a bit steep but I do have a dodgy knee! Although car was fine it had to be parked on the main road.
Bourton on the Water, United Kingdom
Positive section of review
Amazing location in a stunning little village. Such warm and friendly staff. Delicious cooked breakfast.
Positive section of review
Spacious rooms. Good power shower. Big bed but memory foam mattress (which I struggle with)
Negative section of review
Booked last min due to travel at £75/night mid week. No staff on reception to check us in - not his fault but the other staff on site then unable to also check us in, one on the bar, one with the bar lady who had clocked off and obviously drinking on site. Even though we had provided an approx check in time between 8-9pm we waited 45 mins for being able to be actually checked in and provided with our key. No atmosphere in the bar, very basic hotel. No breakfast. Only a food cart which offered burgers at £10 each - from a FOOD CART!
Positive section of review
Location and the inhouse cafe.
Negative section of review
The room was too small. No space yo move around.
Positive section of review
Location and facilities.
Negative section of review
Room needed a chair or two. Curtain for bathroom door.
Positive section of review
All of it.