1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Leighton Buzzard, United Kingdom
Positive section of review
Good location in the centre of Leighton Buzzard. Great breakfast (not included in price but very reasonable). Comfortable rooms (a little small but manageable) Air conditioning Lift to all floors available
Negative section of review
Parking had to be paid for in the car park at the back of the hotel Location was tricky to find, especially for parking, as we arrived on Saturday and the main street was closed for a market day. We were not told about the lift until after we carried out bags up to the first floor reception.
Positive section of review
The location was very central and our room was lovely, full of character. We stayed for an evening meal and the food then and at breakfast was delicious. The staff were friendly and helpful.
Positive section of review
It was a great place to stay simple clean, just what is needed for a night away . Bed was comfortable. Also liked the simple breakfast tea coffee facilities that was great.
Negative section of review
The only thing was the heated towel rail in bathroom it was really hot . There was no warning stickers around the towel rail. We did turn it off at a switch but I didn't do anything to the towel rail it was still very hot . So with that it made the room very hot .
Newcastle upon Tyne, United Kingdom
Positive section of review
The room was fabulous. Most comfortable bed . Bright and roomy.Great views for room Bath/Shower. SUPERIOR ROOM
Negative section of review
Its quite a late check in staff not friendly at desk. As we were 45mins early room was not ready. Ok but it's the manner in which you connect with customers that can make or break a stay. Restaurant was not open even though it was father's day.had to use bar area.Again staff looked like it was an inconvenience to serve us. Honestly it left an bad impression on us.We have booked many hotel on our 4month holiday STAFF CAN MAKE OR BREAK
Positive section of review
Breakfast was lovely. Hotel looking very tired, rooms where dirt skirting boards need go wiping.
Positive section of review
It was 3 minutes walk away from elstree studios & 10 minutes walk away from train station.
Negative section of review
Staff lovely & helpful
Stratford-upon-Avon, United Kingdom
Positive section of review
Nice location , not too far away from the town. Clean and presentable.
Negative section of review
It wasn’t the hotel or the property, but we did have a lot of noisy guests that were staying at the same time. Lots of doors banging, loud chatter etc late at night that woke us both up.
Stratford-upon-Avon, United Kingdom
Positive section of review
Great selection, very helpful staff
Negative section of review
Ordered poached eggs and vege sausages. Eggs cold sausages like warm Walls thin in 200 could hear people on toilet and talking next door .
Positive section of review
Everything
Positive section of review
Location
Negative section of review
In the morning I was told early arrival was £30 which I knew nothing about but I paid. On arrival inside I saw a sign saying early arrival £20 I questioned this but was told £30. The room wasn’t ready because a bloke was putting curtains up when we arrived.