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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • 1 WORLD, Premium Hostel, JBR, Near Metro and Beach

    - “It was an amazing as when I stay there I was only the one in the room))) So it was good. Location, personal, clean. Also it were quite no noise or mess in the hostel. Thank you”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Apartamento maravilhoso no Solar Tambaú

    - “Spacious and clean apartment, private parking lot, huge and very clean piscina with a lot of space to enjoy sun or shade. Very easy check-in and good response.”

  • Hôtel de l'ITHQ

    - “The staff was really friendly and couldn't do enough for you. I have a food allergy and notified the staff of that at breakfast on our first morning and the next day when I sat down for breakfast, they said "your breakfast is being prepared" without me having to remind them or anything, which was really great. That kind of service extended to all staff we interacted with”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Gioia I & Gioia II

    - “It was a short walk to old town and the water front. A very comfortable bed and relaxing shower. Staff were very friendly (a family run business) and even baked us some bread on our arrival. Kitchen facilities were great and a.washing machine also very handy.”

  • Paon Desa Ubud

    - “Overall, my wife and I loved this place as a small honeymoon location to stay. The view from our room was amazing and the rice field is really something in the mornings and evenings. The staff there was always so helpful and made sure to accomodate our every need. They would go above and beyond for us and made sure we were always happy. A big shoutout to Edi who works there for always taking extra special care of us and cooking us an amazing and tasty breakfast. I would definitely recommend this place to anyone who wants to stay in Ubud.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • The Okura Tokyo

    - “Beautiful rooms and property, professional and friendly staff. Perfect stay.”

  • The BTS Kuala Lumpur Bukit Bintang

    - “It was my second time I stayed in this hotel and I love it. The staff are very nice, friendly and accomodating. The location is excellent as it is adjacent to the mall with theme park inside, lots of shops and restaurants. The train station is just a few steps away. The hotel room is huge and very clean. I would definitely book here again on my future travel to KL.”

  • Boutique Apartments Amsterdam

    - “Everything was as expected”

  • Sleep&Fly

    - “Close to the airport and great value for money, super clean.”

  • Casa da Ribeira Cottage

    - “The apartment is clean and cosy and has blackout curtains and fly screens (for windows and doors) which we appreciated. Furthermore there is a nice private terrace and shared garden. We didn't meet João in person, but communication via Booking went very smoothly. Also the self check-in is very easy. As for parking: there are a few places in the driveway, but there also is a convenient public parking space nearby where we parked our car every night. The apartment is located in a quiet street, but is still pretty close to the city center (1.5km - 2km) where you can find all necessary supermarkets, restaurants, ... And it's also located quite central on São Miguel which makes it the ideal base to explore the entire island.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Chezzotel Pattaya

    - “The hotel's location is quiet and comfortable, next to a large supermarket and pharmacy. The staff is friendly and helpful. I wish them success”

  • Endless Art Hotel-Special Category

    - “The turkmen man at the reception doing the night shift was extremely helpful and polite. He really helped us made use of each day in Istanbul giving meaningful ideas.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Glenburn Hotel

    Rothesay, United Kingdom

    Average review score: 8
    • Positive section of review

      Room was lovely and so was the view. It wasn't very clean in all areas. The bedding and towels were clean but the carpets in the bedroom were very stained. The carpets in the hole building needed a good clean. Our room needed a good clean behind the beds and bedside cabinets. They were full of dust - noticed when looking for power point to plug in my phone. All very dated and the whole hotel needs some TLC Fantastic old building - could be amazing if cared for and updated. Great views. Comfortable bar and restaurant and great food. We used the bars most evening save driving and lovely views. The staff were amazing - full marks to this young team - excellent customer service

    • Negative section of review

      As above - needs better housekeeping and some TLC

    Reviewed: 11 June 2024 Stayed in June 2024
    Sharron United Kingdom
  • Laggan Hotel

    Laggan, United Kingdom

    Average review score: 9.2
    • Positive section of review

      The staff were very friendly and attentive. When we checked in after dinner service was over, the kitchen very Kindly went out of their way to provide us with a 3 course dinner. This was hugely appreciated after a very log day walking in the mountains.

    • Negative section of review

      The only thing that I didn't like was the shower pressure, but as this is a remote hotel with a private water supply there is nothing much that can be done about that!

    Reviewed: 11 June 2024 Stayed in June 2024
    Fiona United Kingdom
  • The Throckmorton

    Alcester, United Kingdom

    Average review score: 8.5
    • Positive section of review

      We had our evening meal of haddock and chips which whilst a little overpriced was very nice indeed, the mushy peas we ordered were the tastiest I have had in a very long time. The bed was clean, enormous and comfortable and we had a good nights sleep.

    • Negative section of review

      The hotel room was tired and needs attention. The cleaning needs to be addressed as there was dust in many places like the fan and the bedside lights, and you could write your name in the dust on the small stool under the table. There was an empty snack wrapper behind one of the bedside tables which obviously had not been cleaned behind. The windows had minimal double glazing with loose fittings and peeling outside frames. On a more serious matter my bedside lamp did not work and the fitting wobbled about and was potentially a danger. Having said all that it was good value just needs more attention to detail and a considerable increase in maintenance.

    Reviewed: 11 June 2024 Stayed in June 2024
    Christopher United Kingdom
  • Palmerston Suites

    Edinburgh, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Spacious room. The place was well connected by bus and tram. Comfortable check-in, I received an email in advance which was helpful.

    • Negative section of review

      The staff did not cleaning the room. It was never cleaned during our stay, when we asked them to clean, they replied that they don’t clean rooms. TV was also not working properly, it got froze while changing channels. It had wi Fi connection issues.

    Reviewed: 11 June 2024 Stayed in June 2024
    Ishita United Kingdom
  • Limehouse Library Hotel

    London, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Beautiful hotel. Comfortable room. Exceptionally clean. Quiet room. Friendly and very helpful staff. Close to tube station

    • Negative section of review

      Our TV didn't work, but staff did try to fix it.

    Reviewed: 11 June 2024 Stayed in June 2024
    Lone Spain
  • Little Bury Barn

    Bury Saint Edmunds, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Location ok but noisy as close to a main arterial road.

    Reviewed: 11 June 2024 Stayed in June 2024
    THORNE United Kingdom
  • Motel One Edinburgh-Royal

    Edinburgh, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The location was perferct, so close to everything.

    • Negative section of review

      The room was great but it did not have a window so it got a little stuffy.

    Reviewed: 11 June 2024 Stayed in May 2024
    Lori Canada
  • The Grand Hotel

    Llandudno, United Kingdom

    Average review score: 6.2
    • Positive section of review

      Staff were very helpful & friendly

    • Negative section of review

      Had to change key card to get into the room 3 times because it wasn’t working very frustrating when you want to get into the room we were 3 floors up and lift wasn’t always available.had to ask for top ups for the tea coffee and milk .we also needed fresh clean towels which I had to help myself because no one about ‘breakfast was excellent has it was last time we came ‘ roast dinner was disappointing on the Sunday.

    Reviewed: 11 June 2024 Stayed in June 2024
    Woolman United Kingdom
  • Sunnycroft Private Hotel

    Llandudno, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Excellent local produce

    • Negative section of review

      En-suite in room 2 in need of modernisation

    Reviewed: 11 June 2024 Stayed in June 2024
    Pat United Kingdom
  • Hyatt Regency Manchester

    Manchester, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The breakfast

    • Negative section of review

      Uncomfortable pillows

    Reviewed: 11 June 2024 Stayed in June 2024
    nigel United Kingdom