How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Modern flat with KING bed, garden & outdoor diningAverage review score: 9
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Positive section of review
Great location next to supermarkets and restaurants and short travel to nearby events that we attended, facilities were nice and considered, everything you could need for a short stay, iron, toothpaste, teabags, coffee maker etc, cute little working nook with desk. The outdoor seating given nice weather was lovely.
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Negative section of review
It needs some love, some broken glass bedside cabinets (taped up), missing plug from one side lamp so the lighting was messed up, very old furniture etc, no water pressure in kitchen sink, lack of decoration in the bedroom, some artwork on the walls would make the room more attractive, as it lacked anything on the walls, portable mirror or standing mirror in bedroom would be handy, lampshade in the bedroom would also help the aesthetic, the hammock pictures in the photos was not hung up which was misleading and disappointing, some garden candle holders were smashed which was a choice not to replace.
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Hilton Garden Inn London Heathrow Terminal 2 and 3Average review score: 8.2
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Positive section of review
Was an excellent hotel for a stop over at Heathrow Airport. We arrived at Terminal 3 and it was a fair walk to the hotel which was at Terminal 2 and you had to walk through the carpark to find the entrance, however all within the airport complex.
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Negative section of review
n/a
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Britannia Hotel City Centre ManchesterAverage review score: 5.8
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Positive section of review
Location is excellent as you’ll near everything. Some staff were friendly especially the door staff who always greeted us. Room was ok but very minimal
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Negative section of review
We paid for a late checkout and were abruptly woken by a staff member who very rudely told me we were late checking out( we were checking out at 12 and woke at 10.30). Although I informed her of this she very rudely told me to take it up with reception. When I went down I informed the gentleman what had happened who then told me you have to pay for a late check out even though I had explained this. He checked it up and seen we had .. made apologies for it and gave us an extra 1hr . On return to the room I again bumped in to this lady on the same landing and informed her I had been down and they had confirmed we had paid and it was on the system and she abruptly said ok ( no apology for the mistake on her end) When leaving I enquired to the persons name whom had been rude and was informed that there is so many staff there they couldn’t possibly know who it was even though a description was given. I’ve recommended this hotel to anyone that is staying in the centre snd This was my third time staying here but unfortunately I can say third time wasn’t the charm after this incident.
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Clayton Hotel, Manchester AirportAverage review score: 8
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Positive section of review
Very close to airport, good shuttle service, clean comfortable rooms, excellent food in restaurant
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Negative section of review
Nil
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The MidlandAverage review score: 8.4
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Positive section of review
Nice Spa and Great location. Grand old hotel with an atmosphere.
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Negative section of review
The room i was first allocated was awful. High windows with no view, when id ssked for a view, tv didnt funtion, windows sealed shut and air con didnt work. Was promised a fan which never arrived. It was only when i asked gor a refund, i was.offered a different room. I was told that none of the rooms had windows that opened, but they clearly do in most, Room was ok but no bathtub and still no view....however everything worked ok.
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The Grand Atlantic Hotel
Weston-super-Mare, United Kingdom
Average review score: 7.6-
Positive section of review
Location was lovely and the staff were friendly.
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Negative section of review
Room was small and in need of redecoration, walls and doors badly marked.
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Lodge Drive Serviced ApartmentsAverage review score: 8.1
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Positive section of review
The apartment was spacious and clean.
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Negative section of review
The location although convenient for food such as McDonald's and grocery / supermarkets, it was quite far to travel to see main landmarks of London. Hopping on and off the Tube with a pushchair at Wood Green station without lifts was cumbersome and on evenings when it was late and we were tired, we chose to take a taxi which would cost us £50-£60. A journey from the apartment into London (bus 121 and then Tube into Leicester Square) would take 40-50 minutes. We were asked to take out the rubbish at the end of our stay - this seems to misalign with our expectations as it is advertised as a 'serviced' apartment. It is a very small issue but it would be nice if guests did not have to do so. We share this to help improve the overall experience for future guests.
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Home from HomeAverage review score: 9.2
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Positive section of review
Very clean and spacious layout.
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Hollin House HotelAverage review score: 7.1
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Positive section of review
Lovely for a wedding venue
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Radisson RED Hotel, LiverpoolAverage review score: 8.9
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Positive section of review
Views are spectacular
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Negative section of review
Not nearly enough teabags!
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