Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Armani Hotel Dubai, Burj Khalifa
- “The best experience ever definitely coming Back”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Tabas - Renata Edifício - Vila Buarque
- “Perfect, high variety. Very healthy breakfast. Staff was very friendly and helpful”
Canada

White House
- “The house is stunning, very high quality finishing, nice neighbourhood, the host is super friendly and helpful! Would love to stay here again :)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Piraeus City Hotel
- “Rooms were beautiful and comfortable. Staff very friendly and helpful.”
Indonesia

Interconnection Hostel
- “It’s so close to the airport”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Sting
- “This place was great! Affordable and they give you so much - a massive bathtub for two, huge comfy bed, all the amenities you could ask for and more, so many perks. The receptionist was lovely. Very glad we stayed here, one of the loveliest hotels we've stayed in. Conveniently located in Asakusa, you're never far from anything, Senso-ji just nearby and quick transport into the city centre.”
Malaysia

Flora by Crossroads Hotel
- “Easy access to public transport, near KL. The staffs was very friendly, easy check in and check out process and had a very decent stay.”
Netherlands

Grand Canal Boutique Hotel
- “Friendly staff was most helpful.Loved the apples and snacks with fantastic coffee.It was such a treat.”
Poland

Luciano Old Town - City center, Patio & Parking
- “Amazing location very spacious with great balcony and huge TV.”
Portugal

Faro Clara Suites
- “Great position free parking 5 min walk away nice & modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Copacabana Jomtien Beach Condo 中天海滩寇芭酒店公寓
- “its a brand new high rise condo with an amazing view. Right at the beach and next to the nightmarket and many bars and restaurants. The owner is very helpfull and reacts almost ommediatley if you have questions. Smooth check inn and very good instructions”
Turkey

Jasmin Elite Residence & SPA
- “The place was fantastic. Great, huge breakfast. Spotlessly clean. Very kind and welcoming staff, who completely doted on our 9 month old daughter. The location on the quieter end of Gumbet was fine and only a small hike over the hill to a lovely swimming spot that looked into the castle. The pools and the spa were an added bonus. Would highly recommend”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 196
1 BR, central Southampton, Stunning Apt by Blue Puffin Stays
Southampton, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Marvellous place, it really felt like being home, there was everything we could have needed for our stay (dishwasher, washing machine, drying rack, iron, tablets for the dishwasher and washing machine, toaster, hair dryer, coffee machine, even a garlic crusher :) ) . The position was also very good, right in front of a bus stop.The apartment had double doors in order to enter in the apartment itself, it made it more protected. Well maintained from the ouside and the inside. Prompt and very clear instructions received to check-in. Nice view from the main window; the spaces were distributed in a very nice way, it was possible to play with our child while my husband was having a work call in the living room.
- Negative section of review
  
  I would add a coat rack on the door in the entrance, and I would put smaller bed in the bedroom (it was difficult to arrange the bed, it was too tight to the walls)
Reviewed: 13 June 2024 Stayed in May 2024

Carla Italy
From € 86
Birchwood Guest Lodge
Balmaha, United Kingdom

Average review score: 9.1
- Positive section of review
  
  We had a great stay in the lodge. Thorsten was a very friendly host with recommendations for the area. The rooms were very practical and charming, the communal kitchen was well equipped. Also a great location to discover the surroundings from. Would certainly recommend.
Reviewed: 13 June 2024 Stayed in June 2024

Van Belgium
From € 130
The Waverley Hotel
Callander, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Traditional and old fashioned but in a good way. This is a main street pub with rooms above but with all the modern equipment that is now expected. Friendly staff and a great location on the town main street. Good selection of beers in the bar.
- Negative section of review
  
  Some street noise that was the down side of the excellent location.
Reviewed: 13 June 2024 Stayed in May 2024

Roderick Spain
From € 77
Boutique Country House Aldergrove
Crumlin, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The room was clean and it was surprisingly quiet given how close it is to the airport. The chap who runs the place was very friendly and helpful. All in all very good value and a pleasant experience.
- Negative section of review
  
  The pillows were too hard for my liking but that is preference.
Reviewed: 13 June 2024 Stayed in June 2024

Sam United Kingdom
From € 124
Sturdys Castle
Kidlington, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Practically everything. The place, the food and the staff were all great. The room was functional and comfortable.
- Negative section of review
  
  The finishing in the room could have been better.
Reviewed: 13 June 2024 Stayed in June 2024

Andrew United Kingdom
From € 75
Grainger Apartments
Newcastle upon Tyne, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Was a lovely property, really welcoming and comfortable. Very spacious would book again
- Negative section of review
  
  We had a window which didn’t close at all meaning we couldn’t fully cancel out the sound of traffic outside the window The shower wouldn’t turn down in temperature which was far from ideal as water was scolding hot Informed upon arrival of a £10 deposit for key card, there was no information during booking about this deposit and even when in contact with the property prior to let them know time of arrival was not informed about deposit
Reviewed: 13 June 2024 Stayed in June 2024

Tia United Kingdom
From € 71
Peckham Rooms Hotel
London, United Kingdom

Average review score: 7
- Positive section of review
  
  Simple to check in and nice friendly place!
Reviewed: 13 June 2024 Stayed in June 2024

Lucy France
From € 363
St Georges' Terrace
London, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location, ease of access, well appointed
- Negative section of review
  
  The microwave didn't function, and we didn't get a reply for help
Reviewed: 13 June 2024 Stayed in June 2024

Derek Ireland
From € 94
Apex City Quay Hotel & Spa
Dundee, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Staff were amazingly cheerful and helpful
Reviewed: 13 June 2024 Stayed in June 2024

Amanda United Kingdom