1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is great, keys were easy enough to collect from a relatively nearby cafe. Bed was comfortable, the pillows a little thin for us. Facilities were good. We would stay again.
Negative section of review
The property was generally clean despite some dirty plates. Shower drainage wasn't the best. We found the property to be a little cluttered as mentioned by previous people. The stairs the bed are interesting but you get used to them, not suitable for elderly or impaired.
Positive section of review
The bed was super comfy and the shower nice and hot with great water pressure, the breakfast was stunning, the staff were lovely and it was just all in all a great experience.
Negative section of review
I wish there had been lifts so we didn't need to tackle the stairs with all our bags but that's our own fault for not thinking about that side of things.
Positive section of review
Everything was wonderful, Clean a home from home and more. GIFT BOX OF GOODIES was a lovely touch and very well received. Hosts were really good and would deft return
Negative section of review
n/a
Positive section of review
Perfect location as we were visiting Kew Gardens. Also very easy to get to Heathrow or into London by tube. A quiet peaceful location but handy to everything.
Positive section of review
Location is great, pick up and drop off service to airport is wonderful. Staff was great, room was very clean. Didn’t get a chance to eat at the restaurant.
Negative section of review
Room was very warm and there was no way to turn the heat down. I opened the windows to help but the noise of traffic etc kept waking me up. Pillows weren’t great.
Positive section of review
Staff were so helpful with our mountain of luggage ! Rooms were perfect for stopover and breakfast was a bonus
Positive section of review
Fabulous location next to park; river; boats and ships galore
Negative section of review
The silence it was very quiet
Positive section of review
Central location and staff were fabulous.
Negative section of review
Room was very small and the bathroom facilites were tiny.
Positive section of review
There was no breakfast