1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The lodge was a real home from home we LOVED IT its was immaculate inside very well equipped , everything you needed super comfortable beds, amazing showers I can’t think of anything that it lacked. Not forgetting the hosts, Jackie was so welcoming and friendly nothing was too much trouble gave us so much information when we arrived it was brilliant. She also left some milk and muffins in the fridge which was a lovely touch! Also her husband was so helpful and friendly too. An Amazing couple.
Negative section of review
Definitely nothing needs to be improved with the lodge it was perfect , if I was really picky the main road behind the site can be nosey in the morning if your a light sleeper but I always come prepared my husband never heard a thing!
Positive section of review
A lovely hotel with plenty of parking, cozy rooms and the small residents lounge was a bonus. Lovely bedroom with tea, coffee, water and fresh milk in a fridge on the landing. Lovely friendly and helpful staff. Great choice on both the breakfast and dinner menu.
Positive section of review
The staff were exceptionally helpful and pleasant. Room was clean and comfortable. Dinner in the restaurant was very good and breakfast was also excellent. Lovely setting, there were even morris dancers the night we stayed. We certainly intend to visit again
Positive section of review
Spacious apartment in a quiet and nice neighborhood. Perfect bedroom and well-equipped kitchen. Super-friendly and supportive host. Excellent value for the money. Compared to the typical tiny London hotel rooms this apartment is exceptional.
Negative section of review
It would be ideal if the living room had a better darkening option. If you are not used to sleeping in a lighter ambiance, the morning sun will wake you up quite early. Also, the bed in the living room was okay but could be more comfortable.
Positive section of review
Leonardo Royal hotel is lovely and in an excellent location. Rooms were quiet, couldn't hear any noise [apart from the traffic] like some hotel rooms. Room was nice and big with a lovely sea view. Breakfast was good, plenty of choice.
Negative section of review
Our bathroom had a lot of mould around the bath and shower. The fixtures in the bathroom are looking tired. We didn't have any slippers like it says on our booking information. Bottled water wasn't replenished every day. There was a bit of a bad smell as you entered into our room. There was a wet patch on the carpet which seemed to get worse the longer we were there {3 nights} we did report it on checking out. Would of given a higher rating if it wasn't for these things.
Positive section of review
Location convenient to Hammersmith station and local eateries. Breakfast included. Adequate accommodation that was clean and tidy. Served our purposes for a short stay..
Negative section of review
Noisy street...but no fault of hotel. Breakfast could be chaotic at times. Hard mattress. Stairs to navigate with heavy suitcases. Tight room in ensuite with toilet close to the wall.
Positive section of review
You get what you pay for at the PH. It's not luxurious but then it's not expensive. The staff are really kind and friendly, which counts for a lot!
Negative section of review
Little bit of noise from the bar in the evenings but that's my fault for going to bed too early - should have joined them!
Positive section of review
Upgraded my room upon arrival! Fantastic stay, spa is lovely, afternoon tea was so nice too. Excellent value for money.
Negative section of review
Prices in restaurant are quite steep, but this is to be expected.
Positive section of review
The property was modern, clean and very comfortable with a nice location, the flat had all the necessities.
Negative section of review
The owner of the property charged me 6 pounds per day to issue a guest parking at the house's private car park, and when I left the property he called me and tried to claim I balmed his bedside lights even though I had never used it. He was persistent that it was my fault and threatened to take it further with booking.com
Positive section of review
Close to the centre of town
Negative section of review
Flat seems smaller than advertised (56m2). No dining table or chairs We raised the problem, the owner promised to sort it out, but it never happened No hairdryer It's very noisy from outside Sometimes, the corridor smells weeds One of the towel was stains