1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bertram's is a restaurant with rooms in the picturesque village of Warkworth. The breakfast is possibly the best that I have had anywhere in the UK. Very generous portions and top quality ingredients. The Kipper was excellent, as was the Full English. The fresh orange juice was actually freshly squeezed. The staff were friendly and welcoming. MY advice would be to make sure that you book a table in the restaurant ahead of your visit.
Positive section of review
The room was very well appointed with excellent ideas of separating shower/toilet etc from the sleeping area. Thought the choice of breakfast more than adequate. Similarly with dinner plenty of choice, well presented by courteous staff.
Negative section of review
The weather could have been better during our short stay but none of us have any control of that.
Positive section of review
Nice welcome, the room was great value for money. There was plenty of space, the beds were comfy, and the bathroom was great. The food was great in the restaurant and very reasonably priced.
Negative section of review
Breakfast wasn't included, and although this was made clear when we asked, it wasn't entirely clear when we booked.
Positive section of review
Everything you need all in one place, breakfast available up midday, good choice of food and drinks.
Negative section of review
All good.
Positive section of review
Beautiful little apartment, everything you need, right in centre of town so perfect.
Negative section of review
Nothing
Positive section of review
Everything was an amazing place to stay beautiful location.
Positive section of review
Overall appearance good, clean and welcoming
Negative section of review
Double bed extremely hard and unforgiving. Generally the mattresses were tired. Shower over bath would only work if basin tap was also running permanently and was hard to use. No slip mat provided so difficult to enter/exit and use safely. I went to my daughters to shower.
Positive section of review
Amazing location
Negative section of review
The hot tub stopped working and receptionist was unhelpful, laughing on the phone that engineering is not working at this time of the day. It was the only reason I booked the property to surprise my partner and we both got surprised not in a good way. Receptionist promised me that the management will contact me and they never did, quite disappointed with the service.
Positive section of review
Location great
Positive section of review
nothing!
Negative section of review
No towels Dirty bedding lied about the available sleeping arrangements saying on Booking.com it had 4 beds and only had 2! We had to lend them a duvet to sleep on the settee.