1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
i believe i paid for a room with a sofa bed. however the room did not have a sofa bed in it. room was comfortable. Receptionist was nice. man at the bar was OK. place needs a tidy up Air con was not working - something to do with approval from the council.
Negative section of review
No sofa bed i room. meant i had to share a bed, when i did not want to.
Positive section of review
Well situated near Bath centre with a bus stop just outside . Lovely rooms . Esther and all of the staff were super friendly and made us feel very welcome . Extra mention to the cleaning staff who kept our room looking sparkling .
Positive section of review
Concierge and other staff were very helpful. Room temperature and amenities were acceptable. Location was fantastic - close to Underground, and many restaurants and theaters. Buffet-style breakfast was excellent.
Negative section of review
Lifts were small and slow. Due to the location, rooms were somewhat noisy at night (even those facing away from major roads). Ensuite bathroom was small and cramped. I consider this hotel expensive, but pricing is probably consistent with other London hotels.
Positive section of review
Excellent accomodation in a great location Bright and spacious and had everything we needed. Comfortable bed and a great shower too
Positive section of review
The area is quiet and well connected to major junctions and metro's
Negative section of review
The room wasn't clean, a lot of hair on the ground and dead bugs, they did change the bed but that was it, staff doesn't exist, phone number doesn't work and the most annoying thing of all was the fact that the room they gave us wasn't any of the ones in the pictures, it was smaller with a really small toilet.
Positive section of review
Lovely room and very comfortable bed. I would recommend staying there.
Positive section of review
All clean, front of hotel just been painted
Negative section of review
Back and sides of hotels need cleaning and tidying
Positive section of review
Location. Dinner and breakfast were good
Negative section of review
The bar shut too early
Positive section of review
The room was large and comfortable.
Negative section of review
Only had one chair for two persons.
Positive section of review
Everything we wanted
Negative section of review
It was all great