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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Clacton-on-Sea, United Kingdom
Positive section of review
Great for location for getting food and chilling in the room. Quiet at night. Slept very well, comfy bed. Staff were lovely when I checked in and made me feel safe as a solo female. One of the only place I’ve checked in where it’s not been said out loud that the room is for one and the room number being spoken out loud for others to hear. It happens all the time BUT did not happen here and put me at such ease.
Negative section of review
The room was quite dirty. Nothing that made me want to not stay there but the carpet was quite grubby and lots of hairs in the bathroom that weren’t mine. Both glasses had chipped rims making them u usable and the kettle was filthy.
Positive section of review
Our second stay at the property and as good as the first. This is a wonderful central and exceptionally well appointed little studio. I love it!
Negative section of review
Nothing
Positive section of review
Room was spotless. Couldn't fault it. Perfect location for the London Palladium too. Will definitely be back.
Positive section of review
The location is the only thing I liked. Honest. Though at night it is unsafe because its in a dodgy part of town.
Negative section of review
1) Rooms. The room i was given hadn't been cleaned properly. The bed sheets and towels had stains. I came down to ask for another room immediately. 2) Cleanliness. The Hallway had a smell like vomit. Made me feel sick. Because the building is air conditioned controlled, the smell circulates and became stronger through the night. 3) Staff. I came down to ask for my room to be changed because the bedsheets and towels had stains on. The staff member at reception, ignored me first while he chose to speak with a couple of ladies who came after me. He spent a considerable amount of time speaking to them whilst still ignoring me and making me wait. I went out for a smoke and came back. He had disappeared. I went to my room and waited a while. When I came back, the staff member said the there was nothing he could do. Later that night, I put the clues together. There was 2 British Pakistanis talking to some white ladies outside. I was stood near them so could hear what they spoke about. The ladies asked the guys back to their rooms for a drink and chat. The staff member, his name is Kieran, didn't like that. I had a scowl on his face. He walked after them and said they couldn't have other guests in each room. When the guys asked why, he said he would call police. I stuck around to see what happened. The police came and KIERAN told them the brown British men were harassing the white British women. I was there, this was not the case and a lie. The brown British men were asked to leave by police because of what Kieran had said. I was shocked that a staff member would make up a lie. I believe this was motivated by him being racist.
Positive section of review
Very spacious. Super comfortable bed and sofa. Nice big balcony also. Everything was perfect.
Positive section of review
I liked the open area and view of the canal. Rooms and bathroom was very clean and tidy.
Negative section of review
N/a
Positive section of review
Stunning apartment in great location
Negative section of review
Noise from utoilities
Newcastle upon Tyne, United Kingdom
Positive section of review
Facilities Service Location
Negative section of review
Food menu prices for some things are bit overpriced. Internet wasn’t great.
Positive section of review
Location well equiped
Negative section of review
Sound proofing - could hear the apartment next door easily when talking checkout time too early 10am, 11 am would be more the norm as next guests cantbcheck in until 3pm bed and bedding needs updating - mattress uncomfortable and pillows filling poor - new pillows required
Positive section of review
Service , specious