1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was very warm welcoming and friendly lovely atmosphere nice people and a great 👍 proper full English breakfast if you wanted it although many other healthy options if you want was there on the 22 of May for the bruce springsteen concert in Sunderland in the pouring rain with my best 👌 mate lovely hotel blew the clouds ⛅️ away and made it a sunny 🌞 day would highly recommend great 👍 value for the money 💰 kind regards Mr Richard Wilson
Positive section of review
The welcome that we had from Jackie was so warm and wonderful; we both felt like extended family members even for our brief stay. Jackie had a cuppa and homemade mince pies with us on arrival and made a fab cooked breakfast in the morning. The house is characterful and very comfortable. The location was excellent for us to visit Dylan Thomas places the next day. We loved our stay!! It was a home from home.
Positive section of review
Very friendly staff, very clean wee extras like sweet on the room tray for you shoes a brolly incase it rains, mini fridge . We would stay here again. The staff called us taxis as well. Great stay.
Negative section of review
Foods was good, i don't eat red meat so the menu was very small for me. What i got was lovely.
Positive section of review
The location, bus stop at the site, swimming pool and entertainment facilities available, woodland walk and lots of rabbits on site, had a dishwasher
Negative section of review
Stained linen, 2 bedrooms had a bad smell, water didn’t drain in the shower, grease marks on cupboard’s, dirty cutlery, little room to park car
Positive section of review
Location of the property is ideal for accessing the steam trains and Main Street. The property has a beautiful finish, it’s modern and comfortable.
Negative section of review
There were no negatives, we were really pleased with our booking.
Upton upon Severn, United Kingdom
Positive section of review
A lovely hotel in a good central location.
Positive section of review
One reception lady didn't take name
Negative section of review
Nothing
Positive section of review
Nice hotel, clean, plenty of towels.
Negative section of review
Went to the Coop Arena but couldn’t find transport back to the hotel, asked in shops, asked two police officers as well as staff in the Piccadilly railway station but not one person knew where the hotel was, which completely stressed us out. Breakfast was a nightmare! We were asked to wait along with another couple while the young girl supposedly sorting this out just let other people wander in and grab a table. By the time we got in there was hardly any food left, I managed to have the last rasher of bacon, there were no eggs and some baked beans. We were not the last people to have breakfast but nothing was replenished.
Positive section of review
Great rooms and lovely breakfast
Negative section of review
Nothing