Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “Cleanliness and kind staff”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Container Hospedaria Paraty
- “Very nice and unusual place with hospitable owners”
Canada

Fairmont Palliser
- “Staff very helpful, although waiting to find out how our booking was duplicated and payment duplicated, if you could lookTheb into this.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Antigon Urban Chic Hotel, Thessaloniki
- “It's safe, clean and trustworthy”
Indonesia

Truntum Kuta Formerly Grand Inna Kuta
- “Breakfast was to die for. The variety was amazing You have to try one of the massages. Fantastic and made you feel so relaxed after it. The pools were lovely and definitely a great place to be. The staff at the hotel were absolutely amazing and welcoming and helpful. For a first timer it was comforting.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Guest House Moshiripa
- “Friendly atmosphere, kind and knowledgeable hosts helped to advise on local points of interest. Accommodation was clean and quiet and well situated within the city. Got to try their home made venison curry with locally sourced ingredients. Felt incredibly welcome and well taken care of!”
Malaysia

Genting Ion Delemen by Horizon Homes
- “it was clean and quite convenient as there was shuttle buses provided, and also convenience stores & restaurants nearby”
Netherlands

MA Airport Hotel
- “Had an issue with thuisbezorgd, the delivered our food to wrong hotel. They were also closed by the time we figured it out. They guy at reception knew the company we ordered food from and arranged a new delivery for us! We got the food by 10 at night watching Netflix cozy with some chicken. Best stay ever. They also serve croissants in the mornings with coffee. Also slepted like a baby, my partner and I will forever remember the memories we made there. Highly recommend staying there!”
Poland

Alda Gold
- “Very nice place. Wonderfull breakfast. Everything perfect!”
Portugal

7 Gaia Roaster Apartments
- “Clean, great location. Staff were fantastic.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Arinara Beach Resort Phuket - SHA Extra Plus
- “Loved the location, beautiful hotel, pools were great, lovely spacious room. Pakard (sorry not sure of spelling) at the kids club was just great, so gentle and friendly. My daughter Gia loved her. Reception staff were also very accommodating when we arrived early in the morning.”
Turkey

Dosso Dossi Hotels & SPA Golden Horn
- “I recently had the pleasure of staying at Dosso Dossi Golden Horn in Istanbul, and it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, making sure every detail of our stay was perfect. My room was spacious, immaculately clean, and offered breathtaking views. Dining at the hotel's restaurant was a culinary delight, with a diverse menu and exquisite flavors. I highly recommend this hotel for anyone looking for a memorable and luxurious stay in Istanbul.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From Rp 1,404,080
The George Hotel
Axminster, United Kingdom

Average review score: 8.4
- Positive section of review
  
  From the moment we arrived, we were greeted with a warm welcome, staff friendly and efficient, place was spotlessly clean. Stayed in room 105, absolutely stunning, comfy bed, spacious room everything you could need for a relaxing nights stay. Great choice of food and drink in the bar, we hadnt planned to stay for dinner but after having a fabulous lunch there we had to! Food was exceptional, great value for money, good menu choice and cooked to perfection. I cant praise enough, staff are exceptional, nothing was to much trouble
- Negative section of review
  
  Nothing, couldnt fault anything
Reviewed: 23 May 2024 Stayed in May 2024

Debbie United Kingdom
From Rp 1,190,415
Hotel at Conference Aston
Birmingham, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Nice room, inside the conference building in a quiet area on campus ground. Building consists of conference rooms, a bar-cafeteria, a restaurant and a hotel. About 15 minutes walking from Moor Street and New Street stations. Shops and cafetarias within 1-5 minutes walking. City centre about 10 minutes walking away.
- Negative section of review
  
  Nothing.
Reviewed: 23 May 2024 Stayed in May 2024

RAJESH Netherlands
From Rp 1,729,663
Hotel No5, Beachfront with Free Private Car Park
Llandudno, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Excellent breakfast,Hayley the owner made us very welcome,gave us lots of local information she recommended top restaurants would recommend Number 5 to anyone visiting Llandudno it was a pleasure to meet Hayley in her little empire,,thank you from Graham & Rose
Reviewed: 23 May 2024 Stayed in May 2024

Rosalyn United Kingdom
From Rp 1,729,663
Padley Farm
Bradfield, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The setting was beautiful. The rooms were very clean and all comforts taken care of. The owner and his girlfriend were charming and helpful. The chickens gave us very good eggs :)
- Negative section of review
  
  The kitchenette had a two-ring hob which proved a challenge when cooking a meal - but not a major issue. Somebody before us left the frying pan dirty - again easily remedied.
Reviewed: 23 May 2024 Stayed in May 2024

Nicola United States
From Rp 1,302,335
Mercure Shrewsbury Albrighton Hall Hotel & Spa
Shrewsbury, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Free parking, lovely location, well maintained public areas. Spa facilities, use of garden for evening drinks. Friendly reception staff. Super large bedroom and bathroom.
- Negative section of review
  
  Breakfast was self-service, staff on entry did not explain procedure. We sat down initially exception service for tea or coffee, then obtain own choice of buffet selection, which is normal. Didn't realise the whole process was help yourself. Could have been made clearer. Food although ok didn't live up to the standard of other recent experiences with Mercure Bradford or Nottingham. Watch out for the noisy crows in the rookery! All part of the experience.
Reviewed: 23 May 2024 Stayed in May 2024

Christopher United Kingdom
From Rp 2,445,269
5 Holborn Spacious Home
Redhill, United Kingdom

Average review score: 8
- Positive section of review
  
  House was good, in fine order and good facilities. Had just about everything you would want. Booking and communication was all good.
- Negative section of review
  
  Replace batteries/make sure downstairs tv remote works. Tried battery from upstairs remote, still couldn't get it to work. Simple instruction would have been useful, eg. how to turn the cooker on, which bin is which (different colours in my home town). Clean up the pre-existing spill on the carpet in bedroom, landing and stairs.
Reviewed: 23 May 2024 Stayed in May 2024

Graham United Kingdom
From Rp 1,973,851
voco Grand Central Glasgow, an IHG Hotel
Glasgow, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The location , the history , the staff.
- Negative section of review
  
  The synthetic carpets, the fragrance , the lack of ventilation.
Reviewed: 23 May 2024 Stayed in May 2024

Martin United Kingdom
Stunning House in Felinheli Marina
Y Felinheli, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Was walking distance to shop and pub
- Negative section of review
  
  The main bed needs a new mattress
Reviewed: 23 May 2024 Stayed in May 2024

Kay Australia
From Rp 793,610
The Grand Scarborough
Scarborough, United Kingdom

Average review score: 5.4
- Positive section of review
  
  Nothing
- Negative section of review
  
  The beds was so uncomfortable, they bedding wasn’t clean neither was the bathroom. It’s a dog friendly which is fine but the floor was covered in hair, they’re was more dogs in the place than people
Reviewed: 23 May 2024 Stayed in May 2024

Hayley United Kingdom