1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! The hotel is ideally located for Heathrow and there is a bus to right outside the door. Same with buses into London. Very easy. The room was spacious, very comfy bed and everywhere clean. The shower in the bathroom worked fine and there is a bath too. The staff are charming. Nothing is too much trouble. This was my second visit and I shall definitely use again.
Negative section of review
Nothing. All was great.
Positive section of review
I loved this property, it was beautiful in a lovely location. Steeped in local history. We had our evening meal and breakfast, food was lovely and the staff were great
Negative section of review
Nothing
Positive section of review
Very convenient in Knighton. Good value. Quiet. Rooms all recently refurbished.
Negative section of review
The door handles to the room are remarkably hard to turn if you have limited strength. The lift was out of action should it be required.
Positive section of review
Location & views, great food although overpriced.
Negative section of review
Stayed in Clift, Dark hallway with poor lighting and the same in the room hallway light didn’t work, Noisy rooms, poor sound proofing. Would recommend staff/owner stay in a lower room (Clift) to experience the noise from above! Also the door marked as “private” at the bottom of the stairs was slammed constantly when staff were going in and out, this is a easy fix but but I had to speak to the manager as a complaint. Lastly arrived early and wasn’t expecting the room to be ready, however it still wasn’t ready at 3pm due to housekeeping staff shortage. As also previously mentioned the food prices are comparable to London? This pub is marked as dog friendly however there is no bins on the site to dispose of your dog waste? Instead your told to walk up the hill to the nearest bin? Odd.
Positive section of review
Good choice of breakfast. All well served
Negative section of review
Earlier breakfast time.
Positive section of review
Comfy bed Great breakfast Friendly staff
Negative section of review
Room decor tired
Positive section of review
All-around excellent.
Negative section of review
Nothing
Positive section of review
Nothing but location
Negative section of review
Noisy , tiny room and toilet
Positive section of review
everything
Negative section of review
nothing to dislike