1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was ideal, local shops, supermarkets train station plus nice neighbourhood peaceful and accessible with small local park to stroll as well as safe Independent car park area. Would likely book again but would bring a few items to use for myself next time but was reasonably clean, plus we felt very safe and well rested.
Negative section of review
There were a few issues that seemingly couldn't be helped by the owner sadly, one was a very poor drainage system. Unsanitary smell which we tried to mask during our stay with scented but was strong and immediate on corridor entry as you pass the shower/bathroom, also in the kitchen and unfortunately couldn't use kettle because of it so had to use local high street coffee shop & purchased large bottles of drinking water too. Wasn't ideal using mop & bucket or washing machine. Trains were loud & constant but as we were there over bank holiday weekend it could have been a lot worse. Second smaller bedroom had loose broken curtain pole rail and no working radiator so wrapped up warm, whilst larger main one was fine but found bed uncomfortable.
Positive section of review
Comfortable. Friendly staff. Good location. Beautiful breakfast.
Negative section of review
Menu could have been more varied for evening meal. But adequate. Suggestion for 0% beer on tap as growing market.
Positive section of review
Property was spotless and apartment was beautifully done
Positive section of review
Brilliant location. Lovely bar area. Friendly staff.
Negative section of review
Nothing. Small room but you get what you pay for.
Positive section of review
Location and price for a weekend.
Negative section of review
Just needed a few extra things. Long Mirror in the bedroom. Grill and over pan so we could have used the oven.
Leverstock Green, United Kingdom
Positive section of review
Lovely and clean and lots of room
Negative section of review
Only negative we found was once one of us 4 had a shower the lovely lady started cleaning the bathroom ready for the next shower.
Positive section of review
Very clean as always
Negative section of review
I tried twice to get into the SPA with my fiance and was told it was too busy twice. We come here for a relaxing night and the first time we come we were in and out not a problem but this time was different. This is one of the main reasons we come so I was disappointed by this as paying what I paid for the room which includes the use of the spa but we couldn’t this time was very dissapointed
Positive section of review
All food excellent
Negative section of review
Nothing
Positive section of review
It’s location
Negative section of review
We had no hot water for a shower on Saturday morning after reporting it to reception we were told to wait an hour to see what happens after paying £800 for a two night stay I don’t think that is acceptable
Positive section of review
Location.
Negative section of review
Bedbugs and poor communication.