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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The rooms and the corridor were very stinky with cigarettes smell, and I saw some insects too on the corridor. The staff was coperative enough to give a heater as the radiator in the room was not working. The location is far from the city center, have to take a bus with 15 mins walk to the bus station and the neighbourhood around was okay.
Positive section of review
Breakfast was excellent with good portions . The staff were all friendly and helpful. The room was comfortable and provided facilities in the room were good
Negative section of review
There was nothing that I could fault
Positive section of review
Private dining in Thomas Andrews Office was amazing, Titanic and Harland & Wolff genius loci, wonderful.
Positive section of review
Everything perfect we highly recommend really one of the best for relaxing in place in UK
Positive section of review
Clean room and bathroom, friendly and helpful staff, perfect location and comfy beds
Negative section of review
Nothing :)
Positive section of review
I liked the parking space, and the size of the room was great.
Negative section of review
I didnt like the fact that the room had a serious bad stench of a smell to it, which didnt go away in the 3 days i was there.
Positive section of review
Very clean and spacious, plenty facilities and cozy.
Positive section of review
comfortable room, welcoming, nice breakfast
Positive section of review
Nothing - dreadful. DO NOT STAY!
Negative section of review
Everything - the company use Booking.com as a marketing opportunity, but then lock you into a contract that caused me added stress with a significant added security charge. I was told of a change to my location post my check in time and no option to cancel. (I was told this was an upgrade). Seriously - the place was a disgrace! The communal area was littered, dirty and had a smell or urine. The accommodation was equally dirty and in need of a little bit of TLC. I immediately raised my concerns and was told it was not a new property but was an upgrade to my original booking! A clean dishcloth, crockery and a towel would have been sufficient. The bathroom was disgusting and the bedsheets need to be replaced. The apartment has a no shoes policy which I respected when booking, but seriously it’s dirty, grubby and in need of a deep clean! DON’T BOOK!
Positive section of review
Room was fair,bed comfortable.
Negative section of review
The room had been obviously just been decorated as the smell of paint was very over powering,the finishing touches in the room were not completed,the windows were dirty inside,cornicing not completely finished,sitting in the room gave us a headache,central heating didn't work,was given a little electric heater.Food wasn't great,certain bar staff were not very welcoming,multiple times going to bar for a refreshment he would turn his back on us,we were told to wait for a refreshment as he was having his dinner,no bar mats on tables despite asking for them,told they had none.We asked for something to soak up excess liquid while sitting at the table,and recieved none,had to use tissues from my handbag. Advertised bar open till 11pm,closed 10pm when we went for a refreshment were told if we needed anything to call reception and it would be answered...this didn't happen,no answer multiple times,the place was full of building materials,carpets,workmen and open building areas not advertised,the bar toilets were filthy,when you flush it,it would overflow,our bed wasn't changed in 4 days,room wasn't vacuumed since we got there till we left, spent lots of money on this hotel,would not recommend if your expecting AA****