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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely staff, clean facility, good WiFi, cosy ensuite room and about a 20 minute walk into central Inverness. The guy behind the counter with the tattoos was really good with local recommendations and things to try. Thankyou!
Negative section of review
They don't do a cooked breakfast like some other YHAs, however, the continental breakfast was fine one morning and they recommended an excellent cafe for the first morning
Positive section of review
Great location with easy access to city. New house with nice and simple design, attentive host, who was flexible to accomodate my last minute bookings. Good appliances. Privacy was good despite shared house.
Negative section of review
It could improve on cleaniness in rooms, beddings, and in shared spaces. I wasn't sure my bedding was clean on the first night , but when I complained about cleaniness, they made an effort in my new room to make it much cleaner. Bathroom shared which was known but still less comfortable, this was the compromise.
Positive section of review
The staff were very kind, and helpful. Check in and check out was easy enough. I really like the use of the self driving pod to get back to Terminal 5 at 4am which was very smooth.
Negative section of review
The hotel should be reachable by phone after 6pm and it wasnt. I had asked for shuttle bus to be organised for my arrival, which they said they offer but this didnt really work. The pillows were uncomfortable and the room was a bit warm, but ok for a few hours stay.
Positive section of review
Hot tub was fantastic, pre-heated before arrival, and a fully enclosed garden for the dog. Massive bed, and small kitchen were great also.
Negative section of review
The frosted glass in the main door let light through aimed perfectly at the bed. Wouldn't be an issue in winter but in summer means being woken when the sun comes up before 5am. Just needs a curtain on it. The hot water takes 10mins to come through. It's great when it gets there but you need to turn the shower on 10mins before you need it.
Positive section of review
the location, cleanliness, view from front, easy access to locations - towns & shops
Negative section of review
the beds were very uncomfortable, mattresses were very hard & uncomfortable, there was no cupboard space for groceries we had brought with, us, the TV in the front bedroom did not work, reported twice to reception & a note was left with instructions on how to operate, which were not safe in my mind (switching it off at the wall socket & holding in the power on button on the TV & the switch the power back on....!)
Positive section of review
Superb breakfast !! Really clean. Super comfortable beds. Friendly staff.
Negative section of review
Shower was functional, but would have been nice to have been a bit more invigorating!
Positive section of review
Good location. Very well equipped. Good hosting and welcome
Negative section of review
The shower
Positive section of review
Immaculate! Lots of staff a reception , room was beautiful
Positive section of review
Great location and beautifully decorated
Positive section of review
Nothing
Negative section of review
Poker face staff, no fridge, no water, only one towel, no hair dryer. Definitely not come again.