1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy to find, room good with good facilities. Staff attentive and very helpful - both at reception & in restaurant. Food was good too.
Negative section of review
Parking is more complicated than it needs to be. I downloaded the app, but I saw lots of people struggling to pay for their parking at the machines. Out-sourcing parking is not great for guests. Other hotels do not charge for parking. I was not able to walk to the venue I was at due to the lack of pavements/ paths for pedestrians. The area is set up for traffic with little consideration for the environment & the possibility that people might want to walk. This is not a hotel problem, but an area planning problem. I was very disappointed about this.
Positive section of review
A really lovely family home where you felt relaxed and having the sea views and walks along the promenade just made the holiday.
Negative section of review
The down side could be there is no parking but because we were out of season we had no problem parking on the front just up from the property.
Positive section of review
I’ve stayed in this hotel many times before under different names. The most recent renovation is very good. Very good gym
Negative section of review
Don’t get a room near the lifts / elevators. It’s a converted office Block therefore the sound can travel of the elevators going up and down.
Positive section of review
Key safe procedure made arrival time no issue whatsoever. The property was also available from 1pm a great option.
Positive section of review
Didn't get coffee for about twenty minutes after being seated even though restraunt was pretty quiet
Negative section of review
Service
Positive section of review
Very helpful staff and comfortable rooms
Positive section of review
Room nice size - clean - nice location.
Negative section of review
There is currently a diversion which really adds to the time/distance it takes to get to the hotel.
Positive section of review
Peace and quiet
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
No dining table. We were there for ten days. Eating standing up! Bedding was more suited for an arctic winter. There was no option but to use a very heavy duvet. As we were there for ten days, we would have expected a change of bedding and towels. The non-stick coating on the frying pans was badly damaged. One was so bad it should have been thrown out.
Positive section of review
Cheap
Negative section of review
Nearly every faucets don't work. You struggle even for just washing your hands. Shower? Never imagine.