1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location excellent breakfast good with choice but would have preferred some buffet features and done fruit options ! Staff friendly and helpful
Negative section of review
No buffet at breakfast for fruit or pastries drinks etc Staff gave us taxi number but didn’t call on our behalf quite noisy in room with people talking snd maids early morning
Newcastle upon Tyne, United Kingdom
Positive section of review
It was very homely and the staff were wonderful! Great value for money, loved the full English each morning.
Negative section of review
The walls are fairly thin so was woken up by a noisy group at 4am in the room opposite.
Positive section of review
Location for us was great! Hotel clean and rooms comfortable.
Negative section of review
Couldn't have a hot shower as arrived later in the evening. I think heat is regulated, not ideal as hotel guests paying for a service! It's not a house! Didn't make a fuss as was tired. Breakfast was pretty basic.
Positive section of review
Great staff, fab breakfast, bar food great
Negative section of review
Would have liked more tea/coffee but the lady was busy with all the guests and on her own. Very minor issue for what was a great stay
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was absolutely fantastic
Negative section of review
One night had party in room above so no sleep kept ringing reception with no let up till 4.45 am
Positive section of review
Location was excellent.
Negative section of review
Downstairs bathroom. Would prefer toilet upstairs.
Bishops Tawton, United Kingdom
Positive section of review
The property was superb
Negative section of review
We were warned about parking and steps so neither was a surprise but others might be put off by these which we didn't feel was an issue for us even with our bikes.
Positive section of review
Food was very good
Negative section of review
The noise from the road as we had a front room near the main road
Positive section of review
Lean and modern
Negative section of review
Not really a lot of privacy in the bathroom with a glass wall
Positive section of review
Was clean
Negative section of review
The reception was so rude to us. Our check in experience was awful but check out ok.