Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Bahi Ajman Palace Hotel
- “Food buffet, beach, room The food variety was very decent, drinks were included both in breakfast and dinner. Tasty food, mostly European food. all guests were familes with kids from Europe and Central Asia”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Grand Hyatt São Paulo
- “Very clean modern hotel. Exceptional breakfast. Staff were very friendly, especially Wesley at breakfast. Thank you Grand Hyatt!”
Canada

Huntingdon Hotel and Suites
- “The Huntington Hotel is very classy! The rooms are exceptional, the parking is convenient and safe, the staff is friendly and helpful and the breakfast was very very good. I would not hesitate to stay here again and recommend it highly.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Caesars Gardens Hotel & Spa - Adults Only
- “The whole place was stunning as soon as you walked in, especially the Gardens. Staff made you feel welcomed”
Indonesia

Praety Home Stay
- “Literally the best place we slept in Bali. It's in Ubud centre so you can go walk around and there are shops and restaurant. Also rental scooter places very close. The best thing is definitely the breakfast, fresh and express. I really recommend the pancakes ahah hindu style and very nice place, staff is friendly”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

EN HOTEL Ise
- “Very friendly staff. Delicious breakfast with a wide range japanese and european style.”
Malaysia

Mercu Summer Suites KLCC by TASRIFA
- “Very nice place. The bed was very comfortable”
Netherlands

Clayton Hotel Amsterdam American
- “Nespresso machine in room with capsules Amazing canal view Superb location 24 hour staff Huge room Fresh water bottle daily Excellent cleaning Lovely bed Functional fridge Lovely bar with cocktails And a really great breakfast in a lovely decor room.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Grand Diamond Suite Condominium
- “Penny, the owner, was very nice.”
Turkey

Hotel Mille Kaleiçi
- “The hotel, is a beautiful converted old house in the old town but in quiet area. We had a car and staff always assisted with parking making our stay easier. ARDA THANK YOU”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £266
Kimpton Charlotte Square, an IHG Hotel
Edinburgh, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Location was excellent, walking distance to most places. The staff were very friendly and we liked that reception showed us around the hotel at check in. We made social hour one early evening which accomplished its job as we got chatting with other patrons which was nice.
- Negative section of review
  
  We would have liked to use the spa/pool facilities more however the pool didn’t have any sunbeds to allow us to use this to its full use.
Reviewed: 4 June 2024 Stayed in May 2024

Faye United Kingdom
From £135
Bedford Place Hostels
London, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Easy check-in process. Property was comfortable and close to London attraction and public transportation. Room was clean and the bed comfortable. NOTE that it is a shared bathroom.
- Negative section of review
  
  Our room was on the 3rd floor, no elevator. Not a super issue, just a bit challenging given circular stairs and bulky baggage. Our stay was quiet, although doors did slam quite loudly. Truth is we never saw another guest coming or going during our 4 day stay.
Reviewed: 4 June 2024 Stayed in May 2024

Jeanette United States
From £572
Solenta
Yarmouth, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The location, so close to Yarmouth. Great view from living room of the sea. Beautifully decorated and themed throughout. Good facilities for family.
- Negative section of review
  
  Maybe for some families, the lack of en-suite bathrooms, but the bathrooms were fine.
Reviewed: 4 June 2024 Stayed in May 2024

Gina United Kingdom
From £40
Wilson Carlile Centre
Sheffield, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Can upgrade if wanted to cooked breakfast at a cost but we had toast jams and cereals and fruit with fresh coffee or tea for free . Perfect for us.
- Negative section of review
  
  Basic small clean rooms no tv but great shower but we knew that, perfect for an overnight stay and short walk to City Hall where our concert was.Quite secure parking with barrier onsite for free too. Tip is the windows open as in say window style as discovered in the morning. We thought staff vey helpful and informative. Bargain for what we paid £60 a night inc parking and breakfast.
Reviewed: 4 June 2024 Stayed in May 2024

Jacqueline United Kingdom
From £69
The Abbey Lodge Hotel
Bradford, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Excellent breakfast, appreciated room being near the back door as we had our dog with us.
- Negative section of review
  
  Very hot in room when we arrived, both radiators were full on (in June?!) Took a while for room to cool down. Tissues in room would have been useful.
Reviewed: 4 June 2024 Stayed in June 2024

Diane United Kingdom
From £64
Bazpackers
Inverness, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The location, staff and the people in my room.
- Negative section of review
  
  My locker malfunctioned twice and so did my roommate's locker. The locker initially worked with the entered code and then overnight "forgot" the code and we could not open our lockers with our valuables. I had to go on a trip without all my needed belongings and I had to loan money to my roommate so she could go on her trip to Skye. The staff opened our lockers with their code but showed no empathy for our situations. The hostel does not have 24 hour coverage in any form except from 11 am to 11 pm. We tried contacting them in the morning at 7:30 am but to no avail. They should have an emergency number manned 24 hours for such situations.
Reviewed: 4 June 2024 Stayed in May 2024

Shailaja United States
From £50
OYO Cheetham Hill Guest House
Manchester, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Nice friendly welcome.
- Negative section of review
  
  It's very basic, no frills, no facilities property, unfortunately. Shared bathroom that was pretty dire 😳 A last-minute resort only imo. Wouldn't stay again
Reviewed: 4 June 2024 Stayed in June 2024

m United Kingdom
From £236
Reuben's Highland Retreat - Arisaig
Arisaig, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Location, decoration
- Negative section of review
  
  Hot water was not working on the second day
Reviewed: 4 June 2024 Stayed in June 2024

Sethuraman United Kingdom
From £60
Kents Hill Park Training & Conference Centre
Milton Keynes, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Clean and good value
- Negative section of review
  
  N/A
Reviewed: 4 June 2024 Stayed in May 2024

Marie United Kingdom
From £51
Leonardo Hotel Bradford - formerly Jurys Inn
Bradford, United Kingdom

Average review score: 7.9
- Positive section of review
  
  amazing
Reviewed: 4 June 2024 Stayed in May 2024

Khaleel United Kingdom