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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Sophia was excellent and always is, to be honest. We are return visitors, and she always goes above and beyond to make us comfortable, whether she is managing breakfast and catering to our dietary requirements or front of house; this time in particular I came alone with my baby. She assisted me to my room, with my bags and set up the heating in my room after a friendly chat at reception. May I add this was after midnight. It was much appreciated and helped me feel at ease first time travelling alone with baby. I chose to stay at this hotel for the familiarity although having business on the other side of town and was not disappointed. I stayed two nights and was offered clean towels etc in the morning. The bed was comfortable, showers hot and spacious, breakfast plentiful, hot and varied, parking is free, good/quick access to motorways. I would recommend and stay again. Thank you so much for your efforts!
Negative section of review
A pool would have been awesome in this hotel. Probably an unreasonable request 😅 Nothing to not like for me.
Positive section of review
Very clean and comfortable Had everything you would need for a stay Complimentary water and coffee Short and easy walk to the centre of the city Friendly staff
Negative section of review
Was a bit pricey but we didn’t use full occupancy and were there for Taylor Swift.
Positive section of review
keys were held in a cafe next door and a really helpful team of folks found them quickly and helped me into the apartment
Negative section of review
nothing - great apartment in an amazing location
Positive section of review
We have stayed here on numerous occasions. We are always looked after. Food very good. Service excellent.
Positive section of review
Breakfast was good. The bar was very nice. Location was excellent! The staff was fantastic!
Negative section of review
Room service was hard to reach. The phone just rang and rang. Nobody ever answered.
Positive section of review
Didn’t have breakfast. Lovely check in people. Room spacious Very comfortable beds
Positive section of review
Great location, great price, good comfort and room
Negative section of review
Windows too thin, very loud from street
Positive section of review
Fantastic stay and warm, welcoming hosts.
Positive section of review
Can’t fault that all.
Negative section of review
The bed and pillow were the comfiest even. Breakfast was good too.
Ashton in Makerfield, United Kingdom
Positive section of review
Location
Negative section of review
Could have been cleaned a bit better than it was.