1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room had a television and a desk and a bed which is what I needed, I liked the view out onto old Trafford and Salford Quays, there was no sound or distractions whilst I was in the room and bedding and towels were changed each time I had been out, and the shower was lovely and warm.
Negative section of review
Maybe provide a chair with a back rest and a kettle, milk and some ingredients for those who like a hot drink in the morning.
Positive section of review
The lobby, bar and restaurant are beautiful, and the breakfast is amazing. But the rooms aren't reflecting that, it's sad because it could be worth the money then
Negative section of review
It was very expensive for no specific reason. The bedding was comfortable, but the room was tiny, and the bathroom was ancient.
Llanbradach, United Kingdom
Positive section of review
Staff were friendly. Gave clear instructions about the key. The location was perfect for me. Parking was easy. Check-out was easy.
Negative section of review
The toilet had not been cleaned. Clear evidence of previous guests with splash and stains and hair. I didn't ask for it to be sorted because I knew they were very busy with the bar downstairs (I'm certain they would have cleaned it had I asked!). The rest of the room was clear enough, I think they had just forgotten the toilet. They have a sani-flo system for waste water. I think there was a problem with drainage because every time I used the tap, the smell coming back up was awful. The bar downstairs was busy and loud and could hear it in the room. It was finished by midnight and I was so tired I still fell asleep.
Positive section of review
How friendly and great environment, rooms social space all amazing and you treated us like kings , very good hotel
Negative section of review
Nothing it was all perfect
Positive section of review
Very nice accommodation, comfortable and cosy room.
Positive section of review
Fantastic decor, cleanliness
Negative section of review
Nothing!!!
Positive section of review
The breakfast was great
Negative section of review
Room was very small, very dated
Positive section of review
Comfy and well located
Negative section of review
Was noisy in the corridor, some foreign bloke on his mobile at midnight pacing the corridor
Positive section of review
Good parking outside
Negative section of review
Cleaning
Positive section of review
Great location
Negative section of review
It is very noisy as the wood floors are cracking the whole time.