1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The flat was lovely and clean. It had all the facilities we needed for our short stay. The beds were extremely comfortable - probably the most comfortable of the beds we've ever stayed in a booking.com property.
Negative section of review
(1) Despite the photo on the website suggesting car parking available outside the property, we didn't realise until we got there that those spaces are for other residents of the flats in the building. We had to park almost a quarter of mile down the densely packed residential street and spend an hour lugging our stuff up to the flat (and I'm disabled!) (2) Upon our arrival at the flat, the couple living in the other flat on the same floor were having a full blown row that went on noisily for over an hour. (3) One of the residents in the said flat was smoking cannabis almost the whole time we were there, so the stairwell reeked of cannabis that also came into our flat. (4) The night we arrived the weather was very cold, and the flat was freezing. We'd arrived very late at the flat and by the time we'd unloaded the car - walking the massive distance from the car to the flat, and we'd walked the dog we'd brought with us on a 5 hour drive to get there - it was almost midnight, so we didn't think it appropriate to ask the owner how to get the central heating to work. There were no instructions on how to operate the thermostat which we twiddled repeatedly in an effort to get some heat into the chilly flat. I texted the owner, and we got a response at 8am in the morning, after which we finally got the boiler to fire up and give us some hot water and heat the radiators. (5) There was an issue with the tv, with many of the channels pixelating and being unwatchable. (5) We managed to get the car closer to the flat when loading it to leave after our 2 night stay. My sister left the front door off the latch as she took stuff down the narrow stairs to the car, and the woman who lived in the rear basement flat come out of her front door and rudely screeched at her for leaving the door on the latch whilst we packed the car.
Positive section of review
A beautifully appointed modern comfortable apartment complete with all facilities, including a washing machine, and close enough to walk into the city. Parking was close and easy in the apartment block.
Negative section of review
A bit of traffic noise? Hard to find anything to fault.
Positive section of review
My room was very well appointed with everything I needed. The bed was very comfortable and I slept very well. Would not hesitate to stay here again.
Negative section of review
Nothing
Positive section of review
Lovely location, great experience. Customer service was on point, friendly environment will definitely visit again.
Positive section of review
Very polite and helpful staff I got a vegan option for breakfast,which was problematic in other hotels .
Negative section of review
The hotel was fully booked and to get into the only working lift took ages
Positive section of review
No Breakfast Location is what I wanted quiet and away from main cities etc
Negative section of review
The road/Track getting around and to cabin is treacherous with many deep pot holes making for a very uncomfortable drive
Positive section of review
Location, service, People, rooms, breakfast were all nice and excellent!
Negative section of review
Nothing
Positive section of review
The room was quite large and bed comfortable. The breakfast was good.
Negative section of review
The place needs renovating. The window frames in our room were in a sorry state and all needed replacing. They were not double glazed and the property is on a main road so there was some traffic noise. The bathroom was on the small side, especially the shower cubicle. The room was a little on the darkside.
Positive section of review
Lovely room. Bed very comfortable. Ideal location. Area very nice.
Negative section of review
Shower could have been better. Wet floor in bathroom. no plugs for sinks.
Positive section of review
Vicinissimo all’aeroporto