1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very Clean and tidy,lovely room and bathroom. Lots of parking outside and access to main road to both and south wales and the local coast.
Positive section of review
The rooms were very nice and very clean, the room was a bit small but to be expected in a historic building.
Positive section of review
Location was good. Near station. Quiet , clean room even though it was above a pub.
Negative section of review
Room rather small although was only using it to sleep overnight in as out all day.
Positive section of review
The property was very comfortable , very fully-equipped and beautifully clean.
Negative section of review
Some j- cloths or similar would be helpful as trying to wipe surfaces with a pan scourer is not very successful. Alas we were also defeated by the TV even though we followed the instructions to the letter. Fortunately we weren't that bothered but can imagine it could be a problem for other people.
Positive section of review
Convenient location with plenty of food options in the surrounding area.
Negative section of review
Could have been cleaner. Bathroom and kitchen were dirty in places.
Positive section of review
Beautiful apartment very well located. Clean and comfortable
Negative section of review
There was no hot water at all. I messaged the owners and heard nothing back
Positive section of review
Plenty of parking close to entrance.
Negative section of review
Need to adjust shower temperature before turning on, or you get soaked with cold water.
Positive section of review
Furnished to a very high standard.
Negative section of review
Unfortunately there were some negatives: 1. We found the staff lacked warmth and welcome. Our first 5 staff interactions on the first night were ‘someone will be with you in a minute or two’ as they walked by. 2. We asked for a second set of towels for the room when we went down to dinner but were told we should really go back up and double check they were missing before they would agree! 3. The evening menu given to us on check-in was completely different to the one presented in the restaurant. Disappointing as we had made our selections based on the 1st, which had some lovely home cooked comforting options on it, just right for weary travellers. So we opted to go to the Indian restaurant across the road, which was good on food and service. Sorry guys, this was not the best start to our stay.
Positive section of review
Potentially a good location
Negative section of review
Due to a recent interior redecoration we personally found the smell of gloss paint overbearing for us, enough to cut our stay short, no refund as I had failed to report our early departure. I know we will not be staying here again
Positive section of review
Breakfast very good.