Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Jumeirah Beach
- “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Golden Tulip Porto Vitória
- “Excelent Breakfast, very good.”
Canada

Canadas Best Value Inn & Suites-Castlegar
- “The staff were great. Very helpful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Salvatore's Island House
- “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”
Indonesia

Kelingking Mesari Villa and Spa
- “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Nihon Seinenkan Hotel
- “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”
Malaysia

De Sky Suites KLCC Kuala Lumpur
- “location opposite of twin tower”
Netherlands

BnB 't Ambacht - Boutique Hotel
- “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”
Poland

Hotel H15 Luxury Palace
- “Everything. Spa is fantastic too.”
Portugal

Sintra Marmòris Camélia
- “Really cute and charmy room and building, excellent service, wonderful breakfast”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ma Guesthouse Chiang Mai
- “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”
Turkey

Orient Occident Hotel Istanbul, Autograph Collection
- “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 95
Stanley Arms Hotel
Seascale, United Kingdom

Average review score: 8
- Positive section of review
  
  Loved the location of this hotel as it was near to all the places we wanted to visit. Near to the Ravenglass and Eskdale Railway, Muncaster Castle, Wastwater and Scafell Pike, and St Bees. The owners and staff were all amazing . They gave us such a warm welcome and looked after us from start to finish. The food was excellent.. Lovely garden with a river , just wish it had been warm enough to sit out. Very pleasant walk behind the hotel too.
- Negative section of review
  
  Our room was at the back of the property so it was quiet, but it is on quite a busy road so some rooms could have been noisy. If being picky the bathroom fan was quite noisy, but otherwise everything was just great and we would come again.
Reviewed: 11 June 2024 Stayed in June 2024

Maureen United Kingdom
From € 118
Oxford Riverside Glamping
Oxford, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Beautiful place. Bell tent was lovely and cosy and comfortable. Great bed and really nice to have the fire pit for cooking. Toilets were clean and showers hot. Site was beautiful and doesnt feel crowded. Right next to the Thames River path, so great for walking.
Reviewed: 11 June 2024 Stayed in June 2024

Hannah United Kingdom
From € 101
The Valley Hotel, Anglesey
Valley, United Kingdom

Average review score: 7.9
- Positive section of review
  
  dinner poor, badly presented and served to me and expensive, nearly £19 for a poor quality burger. Breakfast ok but rather a surly member of staff, a simple smile costs nothing.
- Negative section of review
  
  everything
Reviewed: 11 June 2024 Stayed in June 2024

Davies United Kingdom
From € 118
The Little Mill Inn
New Mills, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The bedroom was excellent, comfortable bed, great view. Breakfast was exceptional. All round great stay and excellent value for money. Staff all very pleasant.
Reviewed: 11 June 2024 Stayed in June 2024

Samantha United Kingdom
From € 95
The Red Lion Hotel
Cambridge, United Kingdom

Average review score: 7
- Positive section of review
  
  Location. Breakfast brilliant and although I don’t need it free sanitary wear in ladies so fantastic for those that do need it urgently
- Negative section of review
  
  Nothing really. Be nice to be able get sandwich on Sunday evening
Reviewed: 11 June 2024 Stayed in June 2024

Angela United Kingdom
From € 106
The King's Highway Wetherspoon
Inverness, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location was good and handy having Wetherspoons next door for breakfast & drinks
- Negative section of review
  
  Very expensive compared to other hotels we stayed at around Scotland, very noisy as was Above bar, didn’t think plastic shower curtains were still used , floor was very creaky & uneven, felt like we was on a ship
Reviewed: 11 June 2024 Stayed in June 2024

rory United Kingdom
From € 64
Cheers Cafe Bar & Tavern
Fraserburgh, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Spacious and clean room. Good wifi. Plenty hot water. Big tv. Comfy bed.
- Negative section of review
  
  The alley-way access. Some street noise.
Reviewed: 11 June 2024 Stayed in June 2024

John United Kingdom
From € 207
Three Bedroom Beautiful Apartment
London, United Kingdom

Average review score: 9
- Positive section of review
  
  Comfortable beds and good location, close to several public transport
- Negative section of review
  
  The bathroom didn't have lighting, when we took a shower you needed to use the flashlights on your cell phones, the person responsible for the apartment said every day that the electrician was going to repair it and he never did. The lock on the main door of the apartment was broken, we always slept with the door leaning against it and during the day our things were left in the apartment with the door leaning against it, we informed the person in charge of the apartment, who said he was going there and never showed up. The bed linen had a bad smell. It doesn't seem reasonable to me to rent a house with these problems.
Reviewed: 11 June 2024 Stayed in June 2024

Vânia Portugal
From € 47
NIRO's Hotel
Blackpool, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Close to the beach
- Negative section of review
  
  It’s nothing like the pictures beds were falling apart bathroom had mould in it windows wouldn’t shut carpets were lifting/ sagging and a strong smell like the sewer was blocked
Reviewed: 11 June 2024 Stayed in June 2024

Cory United Kingdom
From € 50
Good priced double bed in Hayes
Northolt, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Everything
- Negative section of review
  
  Nothing
Reviewed: 11 June 2024 Stayed in June 2024

Charanjit United Kingdom