1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were extremely helpful and polite, and our customer service experience was excellent as they really went out of their way to be more than helpful, which counts for a lot in my view. Great value for money. Perfectly situated for the Tower and winter gardens. Easy check in and out.
Negative section of review
Couldn't get to window in the room open to get some air in as it was behind the double bunkbeds. May I suggest a sheet between the duvet cover and the bedding as I found the duvet cover a Itchy and heavy feeling.
Positive section of review
The comfort of the apartment was exceptional - lots of little luxury touches (bathrobes and slippers, eggs in the fridge for breakie, welcome pacy was very welcome). All in all a lovely place to base yourself.
Negative section of review
The apartment is a little remote a 2 - 3 mile walk into Linlithgow - but no issue if you have a car. I buxxed into the Royal Highland centre each day in 15 mins
Positive section of review
Very friendly welcome and helpful staff. Lovely bright and clean room (the photos on booking.com don’t do it justice). Great bar facilities and a superb breakfast.
Negative section of review
The bathroom was very clean and functional but is probably in need of a make over. However don’t let this put you off because it was fine for short stays and everything else about the property cannot be faulted.
Positive section of review
Great base. Lots of utensils, we only had a quick breakfast in the flat. Comfy bed. Lovely and clean.
Negative section of review
A few bits of decor that need updating.
Positive section of review
Clean and comfortable, everything needed for an overnight stay for a wedding at nearby Oldwalls.
Positive section of review
Great location and stunning interior. The beds are huge and comfortable.
Negative section of review
Reception staff are very slow
Positive section of review
Comfortable room in a quiet location. Excellent breakfast
Negative section of review
Room a bit cramped with coved ceiling
Positive section of review
The room was perfect and the breakfast was good range.
Negative section of review
The area wasn't pleasant and the hotel sometimes overcrowded long queues to check in and out.
Positive section of review
Good size room with 3 comfy beds
Positive section of review
Very clean.
Negative section of review
Settee uncomfortable