Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

An Gwel
Penzance, United Kingdom

Average review score: 9.7
- Positive section of review
  
  We could not fault the accommodation it was spotless, like new and everything you need for a faultless stay. It is so quiet with beautiful views. We were welcomed with some complimentary scones clotted cream and jam, with complimentary milk in the fridge. Towels were also provided,, also a iron hairdryer and ironing board. Everything you need was in the kitchen with a microwave kettle toaster washing machine and dishwasher. The cottage was easy to find just off the A30. Beautiful walks in easy reach and also fantastic beaches, something for everyone. Would highly recommend to everyone.
- Negative section of review
  
  There is nothing negative I can say about the accommodation
Reviewed: 8 June 2024 Stayed in June 2024

Ruth United Kingdom
From £165
The Cottage Gillamoor
Gillamoor, United Kingdom

Average review score: 9.4
- Positive section of review
  
  What an absolutely beautiful cottage, perfect as a base for a stay in the Moors. The surroundings are peaceful, and this really feels like an escape from reality. Easy to find, with a lovely pub less than a minutes walk away. The hosts were truly lovely, and nothing seemed to be too much trouble for them at all - we were all very thankful for their hospitality. Very comfortable beds, very clean, lovely welcome pack, very warm.
- Negative section of review
  
  We did find mobility a little bit challenging - the stairs are very steep and there are very low ceilings, particularly on the staircase and in the bathroom. All four of our our party (all ages) had some problem with this. I don't think this would put us off returning, we would just need to be careful!
Reviewed: 8 June 2024 Stayed in June 2024

Georgia United Kingdom
From £150
Chester House Hotel
Bourton on the Water, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Staff were helpful and nice, restaurant was good for dinner, breakfast was very nice but small portions for my husband. Great location and the room was very pleasant. Liked that the venue provided a restaurant and a bar so if you didn't feel like it you didn't even need to leave the hotel for anything.
- Negative section of review
  
  The only way to exit our room if you locked the door is with a key and if there was a fire could be an issue. This is a regulation in Australia, so we noticed it but possibly not such an issue the UK.
Reviewed: 8 June 2024 Stayed in May 2024

Sweetnam Australia
From £116
New Lanark Self Catering Waterhouses
Lanark, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The apartment had been upgraded since our last visit and that was a pleasant surprise! Looked beautiful and was a pleasant environment to live in during our stay. Location, of course, is stunning. Staff are pleasant, friendly and helpful.
- Negative section of review
  
  Squeaking doors😩 such an irritation…. Need some oil. Also, could use some instructions for the TV and for the heating. We did have an issue working the radiator when the chill of the evening came, but the young lady at Reception sorted that out immediately for us.
Reviewed: 8 June 2024 Stayed in June 2024

Matt United Kingdom
From £269
Alnside Lodge near Alnmouth with hot tub
Lesbury, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Great location to explore Northumberland. The house was perfect for our family with all equipment and facilities we could want.
- Negative section of review
  
  No negatives about the property
Reviewed: 8 June 2024 Stayed in June 2024

Kate United Kingdom
From £79
Grange Farm House
Felixstowe, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Breakfast was spot on, good quality food cooked well and nicely presented. Great host, nothing too much bother
- Negative section of review
  
  Nothing to complain about
Reviewed: 8 June 2024 Stayed in June 2024

robin United Kingdom
From £45
The Broughton Hotel by Greene King Inns
Milton Keynes, United Kingdom

Average review score: 7.8
- Positive section of review
  
  For the money Breakfast ok. Quantity and choice ok
- Negative section of review
  
  Pleasantly surprised overall. Would recommend this hotel.
Reviewed: 8 June 2024 Stayed in June 2024

clare United Kingdom
From £145
Minster Mill Hotel
Minster Lovell, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Location and helpfulness of reception
- Negative section of review
  
  No Such thing
Reviewed: 8 June 2024 Stayed in June 2024

Krisztina Hungary
From £40
The Grand Burstin Hotel
Folkestone, United Kingdom

Average review score: 6
- Positive section of review
  
  Nice outside but a nightmare inside
- Negative section of review
  
  Dirty inside
Reviewed: 8 June 2024 Stayed in June 2024

Mihaela United Kingdom
From £120
Beautiful Home near Birmingham
Smethwick, United Kingdom

No reviews yet
- Positive section of review
  
  Very clean and spacious
- Negative section of review
  
  Sliding door on the bedroom
Reviewed: 8 June 2024 Stayed in June 2024

Julie United Kingdom