1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was lovely. Staff on arrival were friendly and professional. Des introduced himself to us and our children. He went the extra mile and added a birthday balloon to our room as a surprise for our sons third birthday. Really appreciate that little sentiment and our wee boy was delighted! Thank you! Our room was just fab. Spotlessly clean, modern, comfy beds, the room was big and more than enough space for us all, two bathrooms which was a lovely surprise. We had a ground floor room so had our own main door to use to enter/exit the room. Breakfast in the restaurant was so yummy! We thoroughly enjoyed our stay with you and would return here and also recommend to others too! Thank you for a great stay!
Negative section of review
The group next door to us were extremely loud throughout the night. I was kept awake for over 2 hours. I am a light sleeper though, the noise didn’t wake my husband or children, thankfully. This isn’t the hotels fault and we’d definitely still return here for another stay in the future. I just wish other people staying in hotels would be more respectful to others, especially through the night. It wouldn’t stop me booking this hotel again though as everything about this hotel and the staff was all just fantastic!
Stockton-on-Tees, United Kingdom
Positive section of review
Situated just a 5 minute drive or 15 minute walk from Yarm. Spotlessly clean, good sized room with comfortable bed and everything we needed. Staff were very pleasant and helpfull. Can't praise this enough.
Negative section of review
There was nothing to dislike about this place.
Lytham St Annes, United Kingdom
Positive section of review
Lovely accommodation with accommodating staff. Staff knew it was my anniversary as I’d told them when booking… to our surprise they had upgraded our room and added a bottle of champagne
Positive section of review
Excellent location. Friendly staff. Fast service at breakfast. Good facilities in room. Allowed to check in early.
Negative section of review
Sound proofing between rooms isn't great. We could clearly hear the television on in the next room. But it was switched off at a reasonable time so didn't cause us a problem
Positive section of review
The property was very clean and welcoming . It was right next to the pub for food and drink .
Negative section of review
It was nicely decorated and a very comfy bed . There were tea and coffee making facilities. And a nice big shower
Positive section of review
It was very nice and very clean and it wasn’t far from where friends lived
Negative section of review
There wasn’t anything that I didn’t like
Positive section of review
Location, cleanliness and entry was perfectly fine.
Negative section of review
The room felt like the Tube was right next to your head with a train every 2-3 minutes.
Positive section of review
The staff were very friendly
Negative section of review
Needs a little touch up eith paint in corridors
Positive section of review
Convenient location
Negative section of review
Lean and efficient
Newcastle upon Tyne, United Kingdom
Positive section of review
Not a lot.
Negative section of review
Basic and not worth the rate charged.